Past

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Health care is consumer-driven, and prospective patients make decisions based on many factors including cost, access, quality, experience, and their connection to us. These patients, or consumers, identify with the messages and overall image you create for your organization; it’s so much more than a logo or your colors, although those are important too.
Learn about the DRCHSD Customizable Communications Toolkit, available for use in health care community outreach and education communications. These materials focus on communicating information and confidence in services, available to immediately download and customize. In addition, the presenters will share a recently developed vaccine communications toolkit.
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DRCHSD 2021 Virtual Summit

The focus of the Delta Region Community Health System's Development (DRCHSD) 2021 Summit is to address current issues, learn from peer best practices and adapt in a rapidly changing health care environment. The purpose of this event is to provide DRCHSD participating health care organizations with a collaborative learning environment to make connections, share best practices, and gather lessons learned to empower and support participating organizations. Through presentations and interactive discussions, participants will be able to improve and strengthen their organizations.
This session will focus on learning about recruitment and retention strategies used by other hospitals and clinics participating in the DRCHSD program as well as getting to answer any questions you have!
This session examined successful strategies for creating job postings, plan an approach that tells your organization's virtual story through your web presence and social media, as well as discussed free and low-cost marketing resources and how they can aid in recruitment.
This session focused on establishing factors that are desirable to health professionals looking to work in rural and underserved areas, developing unique selling points for your organization and community, as well as identify potential barriers to recruitment, and discussed possible solutions.
This session focused on identifying the four phases of the recruitment process, distinguishing how the recruiting process in rural areas is different than urban, and designing the ideal recruitment ream for rural and underserved areas.
This session will focus on examining the 3RNET Recruiting for Retention Hierarchy, identifying gaps in the hierarchy for your organization, and discussing how culture can become a powerful recruitment tool in rural and underserved areas. 
This 2021 DRCHSD Program Overview and Application Process webinar will share the program purpose, goals, sucesses, eligibility criteria, and available resources.
The purpose of this webinar is to present an overview of the new action planning template and discuss how to use the tool to support the implementation of the action plan.
View the fifth session in this five-part Value-Based Care (VBC) Webinar Series which will cover best practices to work with community partners on population health initiatives.
View the fourth session in this five-part Value-Based Care (VBC) Webinar Series to hear best practices for transitioning to VBC models.
View the third session in this five-part Value-Based Care (VBC) Webinar Series which will discuss how to optimize ambulatory healthcare for the 21st century.
View the second session in this five-part Value-Based Care (VBC) Webinar Series to hear best practices for dealing with financial risk attributed to VBC models.
View the first session in this five-part Value-Based Care (VBC) Webinar Series to hear best practices for transitioning to VBC models and being successful with payment system transformation and population health.
In the third DRCHSD Patient Experience session, participants will develop an understanding of the "voice of the customer."
In the second DRCHSD Patient Experience session, participants will develop an awareness of what it means to think of patients and their families as customers.
In the first DRCHSD Patient Experience session, participants will develop an understanding of HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) and other patient experience surveys.
View the sixth session in the DRCHSD Program Telehealth Webinar Series which will focus on data that can be used to help healthcare providers make better decisions about telehealth services.
View the fifth session in the DRCHSD Program Telehealth Webinar Series which will focus on examples of hospitals and clinics working with local industries to provide care through telehealth.