Resources

With the changes and transitions in today’s health care environment, it's an important time for rural health care leaders to engage stakeholders in collaborative efforts. This presentation suggests two key ways to enable people to take on new behaviors and offers specific ways to help leaders succeed in truly engaging stakeholders.

View a list of key resources curated by the Technical Assistance and Services Center (TASC) for use by state Flex Programs to support incorporation of performance management into program operations, feeding into program improvement and evaluation

This updated guide provides rural hospital executive and management teams with generally accepted best practice concepts in revenue cycle management. It is also designed to assist State Offices of Rural Health directors and Flex Program coordinators.

This guide is designed to offer small rural hospitals a basic overview of the key models developed to address the transformation from volume to value-based purchasing of health care services. Recommendations and strategies for managing this shift in payment structure are also included to aid rural health providers.

This guide discusses the transition from ICD-9 to ICD-10 codes, outlines steps for health care organizations to prepare for the transition, recommends staff training areas and provides additional resources on ICD-10.

This guide provides an overview of the five key concepts of Lean thinking as well as steps that should be implemented to create the ideal Lean system and Lean resources for health care organizations.

Discusses population health, its definition, fit with the Triple Aim, mechanisms to improve it and model programs.

This presentation provides tips using examples from the Flex Program on working with subcontractors, stakeholders and partners in ways to demonstrate outcomes. The content includes a template budget tracking and program activity sheets as well as an example contract for services with a subcontractor.

A step-by-step guide for state a Flex Program to prepare for and conduct a CAH site visit.

These policy models are adapted from the Markle Connecting for Health Common Framework for Private and Secure Health Information Exchange. This framework provides several useful tools for HIE; P2 contains much of the necessary policy and procedure language needed for an HIE.

This presentation describes rural health networks, including why networks form, the role of networks in the transition to value, and the value of networks to Flex Programs.

View a list of resources related to electronic clinical quality measure (eCQM) reporting that is intended to aid CAHs seeking to meet the reporting requirements for the Promoting Interoperability Program, formerly the Medicare EHR Incentive Program. This list will be regularly updated to reflect new resources as they become available.

This video provides board of directors, leaders, and physicians a basis to understand what a corporate compliance program is and why the seven elements are important to include in a hospital’s corporate compliance program.

This video discusses the importance of board engagement in the physician-driven activities within its organization and provides practical approaches and methods for engagement with management (and physicians). Board members and senior leaders will gain a better understanding of How physicians can drive strategy, How to govern the risk associated with physician contracts, and The importance of ‘leaning-in’ on the numbers related to provider arrangements.

In this module, we’re going to take a broad look at your health care organization and help you think about how you and your team contribute to its long-term success. We’ll also explore the ways you impact culture and relationships through your daily interactions with others. 

In this module, we’re going to explore ways that you can work to influence the behavior of those on your team. We’ll share best practices for communicating expectations, giving and receiving feedback, and recognizing others.

In this module, we’re going to dig into some things that are hard for many of us: Communication, conflict, and difficult conversations. We’ll look at what it means to be a collaborative communicator and share tips for becoming a better listener, keeping conflict constructive, and having difficult conversations.

In this module, we’re going to dive into the topic of change. We’ll talk about common experiences that people have through the course of change. We’ll talk about specific things you can do as a leader of change to smooth the process and help others through the transition – and help yourself as well.

In this module, we’ll explore what it means to engage your team and share some strategies for strengthening engagement by developing your team’s knowledge and skills, making collaborative decisions, and building a strong team identity.