Resources

Understand the importance of care coordination and the foundational elements of an effective program as your hospital or clinic moves forward into Value-Based Payments.

3-Part Series on the SHIP Performance Management/ Program Evaluation Guide, a publication with our partner Rochelle Spinarski, founder of Rural Health Solutions.

In this video, one rural ambulance service shares the value realized in reporting and using data to improve organizational culture. They share their enhanced ability to identify improvement opportunities that move the needle on health outcomes for their patients, such as Community Paramedicine and an antibiotic protocol for sepsis.

Learn how one county in Iowa, with three independent ambulance services, completed a multi-year process to address their broken EMS system using Flex Program funding.

For a network to collaborate effectively and reap the benefits of multiple perspectives, members and partners must actively participate in the conversation. This can be a real challenge when group members have different priorities, agendas and levels of interest.

This video provides board of directors, leaders, and physicians a basis to understand what a corporate compliance program is and why the seven elements are important to include in a hospital’s corporate compliance program.

This video discusses the importance of board engagement in the physician-driven activities within its organization and provides practical approaches and methods for engagement with management (and physicians). Board members and senior leaders will gain a better understanding of How physicians can drive strategy, How to govern the risk associated with physician contracts, and The importance of ‘leaning-in’ on the numbers related to provider arrangements.

In this module, we’re going to take a broad look at your health care organization and help you think about how you and your team contribute to its long-term success. We’ll also explore the ways you impact culture and relationships through your daily interactions with others. 

In this module, we’re going to explore ways that you can work to influence the behavior of those on your team. We’ll share best practices for communicating expectations, giving and receiving feedback, and recognizing others.

In this module, we’re going to dig into some things that are hard for many of us: Communication, conflict, and difficult conversations. We’ll look at what it means to be a collaborative communicator and share tips for becoming a better listener, keeping conflict constructive, and having difficult conversations.

In this module, we’re going to dive into the topic of change. We’ll talk about common experiences that people have through the course of change. We’ll talk about specific things you can do as a leader of change to smooth the process and help others through the transition – and help yourself as well.

In this module, we’ll explore what it means to engage your team and share some strategies for strengthening engagement by developing your team’s knowledge and skills, making collaborative decisions, and building a strong team identity.

This fifth module will help you understand the importance of identifying the skills and knowledge of your workforce and senior leadership need to have in order to achieve your organization’s vision.