This guide, updated April 2022, provides information on HCAHPS, including the benefits and challenges to implementing an HCAHPS survey process with small rural hospitals, specifically CAHs. It also identifies vendors to guide small rural hospitals and CAH vendor selection of this important, patient-centered survey process.
Resources
The Center's searchable Resource Library features articles, reports, webinars, podcasts, toolkits, and other materials developed by trusted industry leaders to guide and support rural health stakeholders.
Resource Type
Toolkits
Topics
Programs
265 results found
Access Flex Program funding guidance, templates, webinar recordings, and other associated materials for the current funding cycle.
Toolkit
Data Reporting and Use
These resources provide information about how to submit Medicare Beneficiary Quality Improvement Project (MBQIP) data and how to interpret data reports in order to inform quality improvement efforts.
Toolkit
Coordinator Tools
This page comprises the best practice resources, webinars, and learning collaboratives for SHIP Coordinators.
The guide for state Flex Programs contains relevant and practical recommendations and tools to strengthen staff engagement and retention through the Staff Sustainability Cycle described within, which consists of recruiting, onboarding, learning and development, engagement and retention, and succession planning.