Community Health Needs Assessments (CHNA)

Rural Health Innovations (RHI) is ready to help your organization meet your CHNA requirements with fully virtual options to our packages. Let us do the behind the scenes work while you work on the frontlines. Together, we can aid you in identifying community health needs, meet reporting requirements, and continuing to move forward with creating a healthy, vibrant community. For more information on the virtual approach to the Premier and Basic Packages, please contact Tracy Morton, Director of Population Health, at (218) 216-7027 or

Work with us to set a course toward value-based payment and population health. A thorough assessment of your community's needs is the crucial first step.

Your organization is dedicated to improving the health and well-being of your community. However, you know this can't be done alone. Strong hospitals build partnerships with their communities, local agencies, and organizations to accomplish their goals.

Completing a meaningful CHNA every three years is an IRS requirement for non-profit hospitals. It's also an opportunity to identify key priorities and build valuable relationships to collaborate on solutions.

For more than 30 years, we've worked to assess rural community needs. Our process will deliver clear findings, focused action planning, and continued support as you implement solutions.

Premier Package

Four-Page Community Survey

Our team will generate a snapshot of your community's needs, challenges, and desires. A survey ensures you are seeing the most current results for your community, not summary data that may be years old. Allowing us to act as a neutral third party allows candid, honest responses.

Customize your survey while drawing on our years of experience. We'll help you identify the questions that gather the most important information for your hospital and community.

We'll target a representative sample of your community, not just your county's population. You'll receive communication templates to notify your community about the survey and support a strong response.

Finally, we'll spare you the effort behind random sampling, mailing list creation, printing, distribution, and summarizing responses.

Secondary Data Collection

We'll review additional sources of data to gain insight. This analysis organizes county, state, and national statistics that compare your community’s health status.

Data included in the presentation of findings will include:

  • Geography and Demographics
  • Health Outcomes
  • Social & Economic Factors
  • Physical Environment
  • Health Behaviors
  • Clinical Care
Focus Group Sessions and Key Stakeholder Interviews

One of the best ways to know what your community needs is to listen. Our experienced facilitators will make sure you hear what your community is saying.

We will work with you to identify groups and individuals, including those that may be underrepresented in data, that can provide valuable input.

These face-to-face interactions will be held in your community. We'll use questions developed with your input and deeply explore participant comments to describe your community's health.

Our team will document findings that will be presented in your report.

Presentation of Findings

Engage your hospital's leadership, community health staff, and key community stakeholders with a presentation of the findings.

Via a webinar, we'll review an electronic report of what we learned in the extensive survey, data analysis, and face-to-face interactions.

Webinar participants will be able to ask questions and start a conversation about significant findings.

Implementation Planning with Quarterly Coaching Support

Finally, it's time to translate your community assessment into impact through actionable work. We've spent decades guiding rural health organizations to achieving their goals.

We'll facilitate an implementation planning event to build consensus on community health priorities. Choose to engage your leadership team and community leaders either onsite or in a virtual session.

Documentation will be provided to aid in future planning and IRS reports.

Ongoing technical assistance and guidance will be provided through quarterly coaching calls.

Basic Package

We offer a basic package that includes everything in the Premier Package except the community survey.

Next Step: Activate Your Community Health Implementation Plan

Once you have completed your CHNA process, the next step is to create an implementation plan. We can help you to strategically build and carry out a community health implementation plan while building partnerships and systems that address the needs identified in your CHNA.

Customer Experiences

Rochelle Community Hospital completed our Premier Package in 2019. See their prioritized health needs and what they have accomplished! 

RHI did a very thorough job conducting our CHNA. Their expertise allowed us to get valuable feedback from our community, and they provided guidance as we put together action plans to create change. The check-in calls after the survey and community implementation planning ensured accountability and kept us on task.

Aaron Saude, Chief Executive Officer, Bigfork Valley Hospital, Bigfork, Minnesota

This was the first time that the CHNA was assigned to my position and I had no idea what to expect. RHI had such a great process that was completely laid out step-by-step and they walked through each piece with you. I thought it was going to be a completely overwhelming project, but they make it very easy to follow and the results and data that we received in the report were interesting and informative. We have utilized our information in a variety of ways, including grant applications and strategic planning.

Jodi Martin, Marketing and Communications Team Leader, Ely-Bloomenson Community Hospital, Ely, Minnesota

RHI has been a great partner for Star Valley Health to work with. They have helped with our community health needs assessments, conducted strategic planning sessions and provided health care statistics. As a critical access hospital, a partner like NRHRC can save time and provide national best practices.

Joel Johnson, Vice President of Communications, Star Valley Health, Afton, Wyoming

Get Started

Contact Tracy Morton, Director of Population Health, at (218) 216-7027 or