Employee Engagement Assessment (EEA)

Author: 
National Rural Health Resource Center (The Center)

In its purest form, employee engagement is defined as the extent to which employees are passionate about their work and committed to their organization. Studies indicate that when employees are more engaged, hospitals and clinics show improvements in outcomes such as:

  • Employee retention rates
  • Recruitment costs
  • Employee well-being
  • Workplace climate
  • Patient experience
  • Quality
  • Financial performance

An employee engagement assessment (EEA) measures employee’s perceptions of the factors that contribute to engagement. This information allows hospital and clinic leaders to understand their organization’s strengths and opportunities for improvement related to employee engagement.

Engagement assessments are conducted annually throughout the Delta Region Community Health Systems Development (DRCHSD) Program. Assessments in Years 2 and 3 of the Program allow leaders to gauge progress when compared to Year 1 and identify new areas of focus for ongoing employee engagement initiatives.

Leaders are strongly encouraged to take advantage of DRCHSD Program resources that support leadership development, employee education, and other workforce-related needs designed to strengthen employee engagement.

View the attached list of employee engagement questions that are asked in the assessment. 

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $10,000,000 with 100% funded by HRSA/HHS and $0 amount and 0% funded by non-government sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement by HRSA/HHS, or the U.S. Government.