HCAHPS Overview: Vendor Directory
Downloads & Links
Spring 2022 HCAHPS Vendor Update
Spring 2022 HCAHPS Vendor Update (PDF Document)
April 2022
Author:
National Rural Health Resource Center (The Center)
This guide, updated April 2022, provides information on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) including the benefits and challenges of implementing an HCAHPS survey process with small rural hospitals, specifically critical access hospitals (CAHs). Identifies vendors to guide small rural hospitals and CAH vendor selection of this important, patient-centered survey process.