Community & Population Health
Community support of the local health care system is vital for sustainability and growth. Learn how to create a healthier and more engaged community by working with The Center.

Health Information Technology Consulting
As the national knowledge center on rural electronic health record adoption, The Center offers comprehensive services targeted at rural hospitals, rural health clinics and state and national HIT programs.

Leadership
Success begins with strong, informed leadership. The Center offers a variety of services, on-site and remotely, to leaders to assess strengths and identify areas of useful performance improvement.

Workforce
The Center understands that rural health care facilities face unique workforce challenges. Since 1991, The Center has assisted rural citizens, health professionals, educators and policymakers with design and implementation strategies to assure the availability of quality health care.

Strategic Planning
Effective planning is critical for organizational success. Expertly facilitated services conducted by The Center’s staff of national rural health experts will help hospitals and organizations achieve this success.

Performance Improvement
The Center offers a complete spectrum of rural health performance improvement services. With support from The Center, clients succeed in aligning people, processes and resources with their mission.

Technical Assistance & Services Center (TASC)
TASC provides performance improvement resources to CAHs and state Flex Programs on quality, finance, operations, systems of care and population health.

Small Rural Hospital Improvement Grant Program (SHIP)
SHIP provides funding to approximately 1,600 participating hospitals in 46 participating SORHs to help small rural hospitals participate in value-based payment and care delivery models.

Delta Region Community Health Systems Development (DRCHSD) Program
The DRCHSD Program works with rural Delta communities to address health care needs and strengthen the local health care system through comprehensive technical assistance.

See all programs (including previous projects) >

Network Technical Assistance (TA)
RHI provides technical assistance (TA) to over 60 networks in the Development and Allied Health rural health network grant programs.

Small Rural Hospital Transition (SRHT) Project
The Small Rural Hospital Transition (SRHT) Project supports small rural hospitals nationally by providing on-site technical assistance to assist bridging the gaps between the current health care system and the newly emerging health care delivery and payment system.

Population Health Projects

Minnesota Integrated Behavioral Health (IBH) Project

Events
Find information about upcoming webinars, workshops and more hosted by The Center or Rural Health Innovations.

Allied Health Webinars
Find recordings and resources from recent technical assistance webinars for Rural Network Allied Health Training grantees.

Health Education and Learning Program (HELP) Webinars
Eligible rural hospital leaders and staff can attend a HELP webinar to learn about current financial, operational and quality performance needs that impact their transition to the new health care environment.

Network Development Webinars
Find recordings and resources from recent technical assistance webinars for Rural Health Network Development grantees.

Performance Management Group (PMG) Calls
Learn from the experience of leading hospital administrators and nationally recognized field experts. PMG calls allow peer-to-peer education focused on preparing rural hospitals for new payment and care delivery models.

HCAHPS Overview: Vendor Directory

Downloads & Links

HCAHPS Vendor Directory

HCAHPS Vendor Directory (PDF Document - 42 pages)

August 2018

Author:

National Rural Health Resource Center (The Center)

This guide, updated August 2018, provides information on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) including the benefits and challenges of implementing an HCAHPS survey process with small rural hospitals, specifically critical access hospitals (CAHs). Identifies vendors to guide small rural hospital and CAH vendor selection of this important, patient-centered survey process.

Upcoming Events

Upcoming Webinar

Fiscal Year 2018 PIMS Reporting and Fiscal Year 2019 Notices of Award

August 22, 2019

The purpose of this webinar is to review the Performance Improvement and Measurement System (PIMS) reporting process for the Fiscal Year (FY) 2018 budget year and to review the FY 2019 Flex Notices of Award.

Upcoming Webinar

Program Evaluation Guides for Flex and SHIP

September 16, 2019

Discover the new Flex and SHIP Program Evaluation guides, understand the evaluation rationale in Flex and SHIP, the design, methods for data collection, and reporting, and learn about evaluation templates, tools, and program samples.

Upcoming Workshop

FORHP Flex Program Workshop

October 1, 2019 to October 3, 2019

Pier B Resort Hotel

The goal of the FORHP Flex Program Workshop is to provide new or existing Flex Program staff an orientation to the Flex Program. Attendance at this event is open only to state Flex grantees.

See all TASC events >