Resources

The Center's searchable Resource Library features articles, reports, webinars, podcasts, toolkits, and other materials developed by trusted industry leaders to guide and support rural health stakeholders.
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Resources

Resource Type
Toolkits
Topics
Programs
72 results found
Video

The Role of a Leader

In this module, we’ll explore what it means to be a leader. We’ll take a look at some of the common challenges experienced by those taking on their first leadership role and share a few strategies for looking out for your own well-being as well as that of your team.
Video

Building Organizational Awareness

In this module, we’re going to take a broad look at your health care organization and help you think about how you and your team contribute to its long-term success. We’ll also explore the ways you impact culture and relationships through your daily interactions with others. 
Video

Managing Performance

In this module, we’re going to explore ways that you can work to influence the behavior of those on your team. We’ll share best practices for communicating expectations, giving and receiving feedback, and recognizing others.
Video

Communication, Conflict, and Difficult Conversations

In this module, we’re going to dig into some things that are hard for many of us: Communication, conflict, and difficult conversations. We’ll look at what it means to be a collaborative communicator and share tips for becoming a better listener, keeping conflict constructive, and having difficult conversations.
Video

Leading Change

In this module, we’re going to dive into the topic of change. We’ll talk about common experiences that people have through the course of change. We’ll talk about specific things you can do as a leader of change to smooth the process and help others through the transition – and help yourself as well.
Video

Engaging Your Team

In this module, we’ll explore what it means to engage your team and share some strategies for strengthening engagement by developing your team’s knowledge and skills, making collaborative decisions, and building a strong team identity.
Document

MBQIP Measures Under Consideration

This resource summarizes 10 measures FORHP is considering adopting for use in MBQIP. State Flex Coordinators, subcontractors, hospital quality staff, and other interested parties are encouraged to provide input. Comments are due by 5:00 p.m. EST on Tuesday, February 28, 2023. Feedback must be submitted via the electronic form provided.
Report

Patient and Family Engagement in Critical Access Hospitals: A Flex Program Story

This resource highlights how the Kansas state Flex Program, in contract with the Kansas Hospital Education and Research Foundation (KHERF), developed a program to support critical access hospitals (CAHs) in implementing aspects of Patient and Family Engagement (PFE).
Report

Study of HCAHPS Best Practices in High Performing CAHs

These documents share improvement strategies and effective best practices for each component of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) collected from high-performing critical access hospitals (CAH) across the US.
Document

Flex Eligibility Criteria for MBQIP Participation and Waiver Templates

View the criteria to be eligible to participate in Flex-related activities for Fiscal Year 2020. Learn exceptions and answers to frequently asked questions and access the 2019 MBQIP sample waiver template.
Document

MBQIP MOU and Consent Forms

A MOU is required in order for any CAH to participate in MBQIP. Access current and past MBQIP MOU and consent forms as well as descriptions of when to use them.
Toolkit

CMS QualityNet Reporting Resources

Resources to support abstracting, submitting, and confirming data submission to the Centers for Medicare and Medicaid Services (CMS) QualityNet Warehouse, including the CMS Abstraction and Reporting Tool (CART) and reporting specifications manuals. 
Guide

Flex Program Fundamentals

Flex Program Fundamentals: An Introduction to the Medicare Rural Hospital Flexibility Program is designed to be used by both new and current Flex Program staff: as an orientation manual and as a guide to helpful resources.
Template

Flex Program Logic Models

The Flex Program Area Logic Models are intended to provide guidance on the major Flex program areas of Quality Improvement, Financial & Operational Improvement, Population Health Improvement, and Rural Emergency Medical Services Improvement. These logic models are intended to help design activities and potential evaluation measures within each program area.
Guide

A Rural Hospital Guide to Improving Chronic Obstructive Pulmonary Disease

The purpose of this guide is to provide information about Chronic Obstructive Pulmonary Disease (COPD) and clarity around best practices of care management for those with COPD in rural communities.
Toolkit

Patients, Partners, and Community Resources

Customer engagement is an important outcome of an overall learning and performance excellence strategy. Use these resources to learn more about identifying population health partners.
Toolkit

Workforce and Culture Resources

Resources related to Population Health: Workforce and Culture Resources
Toolkit

Data Collection, Management, and Analysis Resources

Program evaluation relies on data and analysis. Data management is essential to the success of your population's health efforts.
Toolkit

Leadership Resources

Leaders play a central role in setting values and directions. Use these resources to help develop leadership and planning for your organization.
Toolkit

Quality, Operations, and Processes Resources

Resources related to Population Health: Quality, Operations, and Processes Resources