Resources

These resources focus on quality improvement for outpatient hospital services, primarily those provided in the emergency department (ED).

These resources focus on quality improvement related to the patient experience.

These resources focus on quality improvement related to patient safety and inpatient care.

The Flex Program and CAHs rely on leadership and a skilled workforce to advance program goals and deliver high-quality, high-value care for patients.

This white paper provides a menu of suggested measures for the three dimensions of the Triple Aim.

The Delta Region Community Health Systems Development (DRCHSD) Program provides comprehensive technical assistance to participating hospitals and clinics.

SHIP Allowable Investments support activities by small rural hospitals in meeting value-based care goals for their respective organizations through purchases in hardware, software, and related training.

This resource includes a list of some of the MBQIP and CAH quality reporting and improvement topics on which RQITA is available to present to various audiences upon the request of a state Flex Program.

Outlines a compilation of states' criteria for designation as a necessary provider. Describes how each state has addressed local considerations or unique requirements.

This document outlines four performance management tools: Balanced Scorecard, Baldrige, Lean and Studer. These tools have been identified as effective methods for managing performance improvement with small rural hospitals.

HIT networks can use this tool to assess organizational strengths and weaknesses and identify areas needing attention.

These samples from an HIT network can serve as reference documents for networks interested in incorporating the Balanced Scorecard into their strategic and evaluation planning efforts.

This document summarizes the consensus of a discussion with CAH financial leaders and experts about the most important performance indicators, the CAH financial distress model from the FMT, CAH interventions for optimizing financial performance and the evolving health care system.

This guide to Direct connectivity standards is designed to assist health care providers in understanding and implementing health information exchange using Direct protocols. It includes descriptions of technologies used, a glossary of terms and recommendations on implementing Direct.

Determining whether your practice is ready to build or join a HIE can be a challenge. This guide provides some basic information for providers to consider while evaluating options for HIE.

With the changes and transitions in today’s health care environment, it's an important time for rural health care leaders to engage stakeholders in collaborative efforts. This presentation suggests two key ways to enable people to take on new behaviors and offers specific ways to help leaders succeed in truly engaging stakeholders.

View a list of key resources curated by the Technical Assistance and Services Center (TASC) for use by state Flex Programs to support incorporation of performance management into program operations, feeding into program improvement and evaluation

This updated guide provides rural hospital executive and management teams with generally accepted best practice concepts in revenue cycle management. It is also designed to assist State Offices of Rural Health directors and Flex Program coordinators.

This guide is designed to offer small rural hospitals a basic overview of the key models developed to address the transformation from volume to value-based purchasing of health care services. Recommendations and strategies for managing this shift in payment structure are also included to aid rural health providers.

This guide discusses the transition from ICD-9 to ICD-10 codes, outlines steps for health care organizations to prepare for the transition, recommends staff training areas and provides additional resources on ICD-10.