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This MBQIP Virtual Knowledge Group webinar from the RQITA Resource Center will share information and resources about MBQIP 2025 and the Hybrid Hospital-Wide Readmissions measure with state Flex Program personnel and their subcontractors.

This webinar focused on quality improvement from the ambulance service perspective.

Please join us for the next MBQIP Virtual Knowledge Group on Thursday, April 27, 2023, from 2:00 p.m. – 3:30 p.m. CT when we will hear about Flex-supported rural health clinic quality initiatives and explore opportunities for cross-state collaboration to support quality.

Review proposed measures for MBQIP.
Learn about the next steps for providing comments on the proposed measures.
Hear other MBQIP-related updates.

Resources to support hospitals interpret Medicare Beneficiary Quality Improvement Project (MBQIP) reports and make use of their data.

This webinar playback focuses on the Sustainable Rural EMS: Navigating Change guide. This guide can assist rural communities in navigating a change from unsustainable volunteer EMS and ambulance service models to those that are sustainable.

Identify contract management best practices and tips they can use for their Flex Program subcontracts or managing the life cycle of their QI project. Recognize how other Flex Coordinators troubleshoot contract management issues to improve office efficiencies and project outcomes.

In this video, one rural ambulance service shares the value realized in reporting and using data to improve organizational culture. They share their enhanced ability to identify improvement opportunities that move the needle on health outcomes for their patients, such as Community Paramedicine and an antibiotic protocol for sepsis.

Learn how one county in Iowa, with three independent ambulance services, completed a multi-year process to address their broken EMS system using Flex Program funding.

In this module, we’re going to take a broad look at your health care organization and help you think about how you and your team contribute to its long-term success. We’ll also explore the ways you impact culture and relationships through your daily interactions with others. 

In this module, we’re going to explore ways that you can work to influence the behavior of those on your team. We’ll share best practices for communicating expectations, giving and receiving feedback, and recognizing others.

In this module, we’re going to dig into some things that are hard for many of us: Communication, conflict, and difficult conversations. We’ll look at what it means to be a collaborative communicator and share tips for becoming a better listener, keeping conflict constructive, and having difficult conversations.

In this module, we’re going to dive into the topic of change. We’ll talk about common experiences that people have through the course of change. We’ll talk about specific things you can do as a leader of change to smooth the process and help others through the transition – and help yourself as well.

In this module, we’ll explore what it means to engage your team and share some strategies for strengthening engagement by developing your team’s knowledge and skills, making collaborative decisions, and building a strong team identity.

View the criteria to be eligible to participate in Flex-related activities for Fiscal Year 2020. Learn exceptions and answers to frequently asked questions and access the 2019 MBQIP sample waiver template.

A MOU is required in order for any CAH to participate in MBQIP. Access current and past MBQIP MOU and consent forms as well as descriptions of when to use them.

Resources to support abstracting, submitting, and confirming data submission to the Centers for Medicare and Medicaid Services (CMS) QualityNet Warehouse, including the CMS Abstraction and Reporting Tool (CART) and reporting specifications manuals. 

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Leadership.

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Strategic Planning.

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Patients, Partners, and the Community.