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This webinar series equips health care leaders with the skills to adapt their communication and coaching approaches to better engage employees, enhance retention, and drive stronger results. Participants will explore how individual characteristics shape the way employees respond to feedback and coaching, learn practical strategies for tailoring their interactions, and gain access to tools that reinforce these skills on the job.

The dramatic turnaround at Pershing General Hospital began with a top-to-bottom facility assessment by hospital administration of unprofitable service lines and a comprehensive review of community health needs.

Building primary care and attracting new referral sources are fundamental tenets to the growth of any rural health care organization. The solution is a complex one involving strategy, diplomacy, and a deep understanding of your current and potential mix of services and providers.

Learn about the DRCHSD Customizable Communications Toolkit, available for use in health care community outreach and education communications. These materials focus on communicating information and confidence in services, available to immediately download and customize. In addition, the presenters will share a recently developed vaccine communications toolkit.

Two new educational videos now available from the National Rural Health Resource Center highlight the prevalence of chronic obstructive pulmonary disease (COPD) in the country’s rural communities and the steps that critical access hospitals and other small rural hospitals can take to improve access to much-needed pulmonary rehabilitation services.

EMS assists communities with ensuring access to, and availability of, emergency care. The DRCHSD Program goal is to help create a local coordinated system of care that includes community joint partners working in collaboration with first responders and leaders for our participating health care organizations.

Business Development Specialist

Describe the financial and quality impacts of rural hospital and clinic telehealth use. Express market protection concerns for rural hospitals from non-traditional competitors with broad increased use and acceptance of telehealth. Recognize enhanced access to health care for rural patients. Recognize the benefits of telehealth use in value-based payment models.
Recall peer Flex Program experiences with telehealth initiatives

Listen to episode five of a six-part podcast from the National Rural Health Resource Center about Chronic Obstructive Pulmonary Disease (COPD) and its prevalence in rural America. This episode features Lindsay Corcoran and Laurie Daigle of Stroudwater Associates .

With assistance from the North Carolina SORH, Vidant Chowan Hospital implemented a ‘No Patient Left Behind’ transitional health program, a free service through which patients with chronic obstructive pulmonary disease, diabetes, post-acute AMI, congestive heart failure and pneumonia are helped to transition back to their home upon discharge.

The Pulmonary Rehabilitation Campaign — with messages tied to the themes of “From Winded to Wonderful,” “Breathing is Easy. Until it’s Not.” and “Breathe Relief Into Your Life” — is designed to educate health care consumers and providers about services that can be easily accessed locally.

This guide provides an overview of the five key concepts of Lean thinking as well as steps that should be implemented to create the ideal Lean system and Lean resources for health care organizations.