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This document provides instructions for payment to RHCs billing under the all-inclusive rate and FQHCs billing under PPS for care coordination services provided to Medicare beneficiaries on or after January 1, 2018.

This toolkit can assist organizations and communities in evaluating opportunities for developing a CHW program, including resources and best practices.

Learn how chronic care management (CCM) can benefit patients and practice in hospitals, CAHs, RHCs and FQHCs. Access the CCM Fact Sheet from CMS.

Developed specifically for rural organizations, this assessment is designed to provide a preliminary review of critical factors for organizations looking to develop, expand or enhance care coordination efforts.

This session will review the top revenue cycle challenges hospitals are facing in today’s environment and provide best practices in the areas of the front and back-end of the revenue cycle.

This session will provide attendees with best practices managers should attempt to implement for middle revenue cycle functions and social determinants of health in order to succeed in today’s healthcare environment.

This session will provide attendees with best practices managers should attempt to implement for operational success and maximization of reimbursement

The Flex Program Area Logic Models are intended to provide guidance on the major Flex program areas of Quality Improvement, Financial & Operational Improvement, Population Health Improvement, and Rural Emergency Medical Services Improvement. These logic models are intended to help design activities and potential evaluation measures within each program area.

This video provides board of directors, leaders, and physicians a basis to understand what a corporate compliance program is and why the seven elements are important to include in a hospital’s corporate compliance program.

This video discusses the board of directors’ role in financial stewardship for an organization. You’ll learn about key financial issues board of directors’ face and hear some best practices and tips on how you can improve financial stewardship in your organization.

This video defines and describes health equity and how it can be addressed within rural communities. Boards and senior leaders will gain a better understanding of the unique strengths and challenges rural communities experience in addressing health equity, the social influencers of health, and discover ways hospitals can advance health equity, including what tools, resources, and systems might be employed and engaged.

This video discusses the importance of board engagement in the physician-driven activities within its organization and provides practical approaches and methods for engagement with management (and physicians). Board members and senior leaders will gain a better understanding of How physicians can drive strategy, How to govern the risk associated with physician contracts, and The importance of ‘leaning-in’ on the numbers related to provider arrangements.

State Flex Programs remain vital because of the web of relationships developed and maintained within communities, providers, networks, states, regions, and nationally. It is imperative that state Flex Programs have the skills, capacity, and commitment to build and sustain partnerships, new and old, to support rural providers and rural stakeholders.

State Flex Programs need to have an in-depth understanding of the policies and regulations governing the Flex Program, as well as a basic understanding of the policy-making process and other policies and regulations affecting rural providers.

State Flex Programs must understand QI principles, resources, and trends to support CAHs in advancing QI.

The Flex Program and CAH designation was established and remains in place because of the financial vulnerability of small rural hospitals. CAH financial and operational improvement is one of the required program areas of the Flex Program.