Revenue Cycle and Physician Practice Management (RCM/PPM)

Author: 
National Rural Health Resource Center (The Center),
BKD Health Care Performance Advisory Services

The Revenue Cycle and Physician Practice Management (RCM/PPM) Assessment identifies performance improvement opportunities for hospitals and clinics to implement best practices that improve reimbursement, financial position and operational efficiencies. The assessment evaluates processes that impact:

  • Operational and financial management of the organization;
  • Clinic operations; and
  • Provider productivity and profitability.

Baseline measures for key performance indicators (KPI) are established to support leaders with monitoring and driving performance. Leaders receive a report with recommendations tailored to them, and action plans outlining steps to support the implementation of best practices. Education and coaching is provided to hospital and clinic teams through action planning sessions to enhance the implementation of action items, augment measurable outcomes and sustain post-project gains.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $10,000,000 with 100% funded by HRSA/HHS and $0 amount and 0% funded by non-government sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement by HRSA/HHS, or the U.S. Government.