These resources focus on quality improvement for outpatient hospital services, primarily those provided in the emergency department (ED), including the current core Medicare Beneficiary Quality Improvement Project (MBQIP) measures under this domain.

For more information about the reporting requirements for these measures, see Data Reporting and Use.


This website has information related to the Emergency Department Transfer Communication (EDTC) measure, which is part of MBQIP.

This guide from the Agency for Healthcare Research and Quality (AHRQ) presents step-by-step instructions that can be used by hospitals in planning and implementing patient flow improvement strategies to ease emergency department crowding.

The Emergency Severity Index (ESI) Implementation Handbook from AHRQ provides information for establishing ESI - a five-level emergency department (ED) triage algorithm that provides clinically relevant stratification of patients into five groups from least to most on the basis of acuity and resource needs.


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