Resources

The process of bringing a new employee into the organization.

The extent to which employees are passionate about their work and committed to the organization (engagement) and the choice by an employee to stay with an organization instead of seeking employment elsewhere (retention).

This video provides board of directors, leaders, and physicians a basis to understand what a corporate compliance program is and why the seven elements are important to include in a hospital’s corporate compliance program.

This video discusses the importance of board engagement in the physician-driven activities within its organization and provides practical approaches and methods for engagement with management (and physicians). Board members and senior leaders will gain a better understanding of How physicians can drive strategy, How to govern the risk associated with physician contracts, and The importance of ‘leaning-in’ on the numbers related to provider arrangements.

In this module, we’re going to take a broad look at your health care organization and help you think about how you and your team contribute to its long-term success. We’ll also explore the ways you impact culture and relationships through your daily interactions with others. 

In this module, we’re going to explore ways that you can work to influence the behavior of those on your team. We’ll share best practices for communicating expectations, giving and receiving feedback, and recognizing others.

In this module, we’re going to dig into some things that are hard for many of us: Communication, conflict, and difficult conversations. We’ll look at what it means to be a collaborative communicator and share tips for becoming a better listener, keeping conflict constructive, and having difficult conversations.

In this module, we’re going to dive into the topic of change. We’ll talk about common experiences that people have through the course of change. We’ll talk about specific things you can do as a leader of change to smooth the process and help others through the transition – and help yourself as well.

In this module, we’ll explore what it means to engage your team and share some strategies for strengthening engagement by developing your team’s knowledge and skills, making collaborative decisions, and building a strong team identity.

These summaries provide information about measures added and removed from MBQIP since fall 2017. For more information about measure changes to MBQIP, see Appendix B in the MBQIP Fundamentals Guide for State Flex Programs.

The Behavioral Health Toolkit contains messaging focused on stopping mental health stigma and starting the conversation, as well as highlighting the new 9-8-8 national hotline.

These tools and resources will help the Community Champion build a comprehensive foundation to identify and connect with diverse community partners to host a Community Connect Event.

These tools and resources will help the Community Champion collaborate with community joint partners to identify and address community/patient health needs by maximizing capacity and available assets during their Community Priority Action Planning Workshop.

These tools and resources will help the Community Champion monitor progress, strengthen collaboration and strategize for sustainability to ensure underserved populations benefit from coordinated care and support the facilitation of the Stay the Course Workshop.

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Leadership.

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Strategic Planning.

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Patients, Partners, and the Community.

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Data, Collection, Management, and Analysis.

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency EMS Operations and Processes.

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Workforce.