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Health care is consumer-driven, and prospective patients make decisions based on many factors including cost, access, quality, experience, and their connection to us. These patients, or consumers, identify with the messages and overall image you create for your organization; it’s so much more than a logo or your colors, although those are important too.

Learn about the DRCHSD Customizable Communications Toolkit, available for use in health care community outreach and education communications. These materials focus on communicating information and confidence in services, available to immediately download and customize. In addition, the presenters will share a recently developed vaccine communications toolkit.

This webinar will explore how the concept of resilience supports this ability and how it relates to the goal of healthcare to support quality and safety.

This session will focus on learning about recruitment and retention strategies used by other hospitals and clinics participating in the DRCHSD program as well as getting to answer any questions you have!

This session examined successful strategies for creating job postings, plan an approach that tells your organization's virtual story through your web presence and social media, as well as discussed free and low-cost marketing resources and how they can aid in recruitment.

Explore why rural health care providers should be engaged in the transition to value and three key areas of focus to jumpstart the transition.

Explore service lines that might positively impact the transition from volume to value and long-term organizational viability.

The purpose of this webinar is to present an overview of the new action planning template and discuss how to use the tool to support the implementation of the action plan.

View the fourth session in this five-part Value-Based Care (VBC) Webinar Series to hear best practices for transitioning to VBC models.

RHPTP Eligible Learning Collaborative is designed to help you assess your organizational strengths and weaknesses in preparing for the transition to value-based care (VBC). Through education and group discussion, you will gain a better understanding of a variety of VBC topics that lend themselves to help strengthen your organizational foundation for becoming effective participants in a health system focused on value.

View the second session in this five-part Value-Based Care (VBC) Webinar Series to hear best practices for dealing with financial risk attributed to VBC models.

View the first session in this five-part Value-Based Care (VBC) Webinar Series to hear best practices for transitioning to VBC models and being successful with payment system transformation and population health.

In the third DRCHSD Patient Experience session, participants will develop an understanding of the "voice of the customer."

In the first DRCHSD Patient Experience session, participants will develop an understanding of HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) and other patient experience surveys.

The third session of the Revenue Cycle Improvement webinar series, Charge Capture Improvement and Best Practices, will provide an overview of charge capture opportunities.

Please join us to learn further details on the new Rural Healthcare Provider Transition Project, eligibility requirements to participate, details regarding the application process, as well as an overview of technical assistance that will be provided to selected applicants. 

Please join us to learn further details on the new Rural Healthcare Provider Transition Project, eligibility requirements to participate, details regarding the application process, as well as an overview of technical assistance that will be provided to selected applicants. 

In this second webinar of the 8-part series, Communication Strategies for Community Outreach and Education, learn to elevate your role as a communicator in your organization.

Led by experts from BKD, LLP, attendees will gain an understanding of the complex details surrounding CMS’ price transparency requirements, effective 1/1/21, including strategies and specific actions to take to make sure hospitals are prepared to meet the requirements.