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Building primary care and attracting new referral sources are fundamental tenets to the growth of any rural health care organization. The solution is a complex one involving strategy, diplomacy, and a deep understanding of your current and potential mix of services and providers.

Health care is consumer-driven, and prospective patients make decisions based on many factors including cost, access, quality, experience, and their connection to us. These patients, or consumers, identify with the messages and overall image you create for your organization; it’s so much more than a logo or your colors, although those are important too.

Learn about the DRCHSD Customizable Communications Toolkit, available for use in health care community outreach and education communications. These materials focus on communicating information and confidence in services, available to immediately download and customize. In addition, the presenters will share a recently developed vaccine communications toolkit.

The purpose of this webinar is to present an overview of the new action planning template and discuss how to use the tool to support the implementation of the action plan.

View the fourth session in this five-part Value-Based Care (VBC) Webinar Series to hear best practices for transitioning to VBC models.

View the first session in this five-part Value-Based Care (VBC) Webinar Series to hear best practices for transitioning to VBC models and being successful with payment system transformation and population health.

In the third DRCHSD Patient Experience session, participants will develop an understanding of the "voice of the customer."

In the first DRCHSD Patient Experience session, participants will develop an understanding of HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) and other patient experience surveys.

The third session of the Revenue Cycle Improvement webinar series, Charge Capture Improvement and Best Practices, will provide an overview of charge capture opportunities.

In this second webinar of the 8-part series, Communication Strategies for Community Outreach and Education, learn to elevate your role as a communicator in your organization.

Led by experts from BKD, LLP, attendees will gain an understanding of the complex details surrounding CMS’ price transparency requirements, effective 1/1/21, including strategies and specific actions to take to make sure hospitals are prepared to meet the requirements.

This guide is designed to target opportunities within the Flex Program to improve the scope of work requirements for subcontracted consultants. It will assist state programs in building greater accountability with their subcontractors to deliver more meaningful information to improve program deliverables, reporting, and demonstrating measurable program outcomes.

Rural health care delivery is being shaped by changes in payment policies and financing sources, continually evolving quality measures and expectations, and evolving models of care delivery. Success in this transformation requires high-performance rural health organizations. Speaker Dr. MacKinney will share his expertise on Global Budgeting. This innovative approach involves an annual expectation for revenue for all inpatient and hospital outpatient care in advance.

View Session V of the DRCHSD Program Revenue Cycle Improvement Bootcamp to learn best practices centered on denials management and charge capture.

View Session IV of the DRCHSD Program Revenue Cycle Improvement Bootcamp to hear an update on the risks and challenges of capturing hydration services.

View Session III of the DRCHSD Program Revenue Cycle Improvement Bootcamp to learn how to properly code and bill telehealth services.

This policy brief reports the newly developed taxonomy of rural places based on relevant
population and health-resource characteristics.

Resources to support abstracting, submitting, and confirming data submission to the Centers for Medicare and Medicaid Services (CMS) QualityNet Warehouse, including the CMS Abstraction and Reporting Tool (CART) and reporting specifications manuals.