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Customer engagement is an important outcome of an overall learning and performance excellence strategy. Use these resources to learn more about identifying population health partners.

Director of Population Health

Findings from the 2016 Summit has been developed to assist rural hospital leaders in engaging rural health providers in the transition to value-based purchasing and population health.

Gain insights on mental and behavioral health initiatives for critical access hospitals, and learn what other Flex Programs are doing to address mental and behavioral health.

See this profile to learn about the SHIP and Flex Program in West Virginia.

See this profile to learn about the SHIP and Flex Program in South Carolina.

See this profile to learn about the SHIP and Flex Program in California.

Resources Related to Population Health: Understanding Value-Based Models

The purpose of the Summit was to identify strategies for rural provider engagement in transitioning to value-based reimbursement systems. A report with the findings of the Summit has been developed to assist rural hospital leaders in engaging rural health providers in the transition to value-based purchasing and population health. This report is designed to help rural hospitals leaders and providers during the transition.

See this profile to learn about the SHIP and Flex Program in Montana.

See this profile to learn about the SHIP and Flex Program in Maine.

Illini Community Hospital has implemented a care coordination program that consolidates management of populations into one seamless system, producing efficiencies that drive improved health outcomes and reduce overall health care spending.

Define artificial intelligence and its relevance to health care. Discuss the application of it and machine learning to rural health care. Explain how to support Flex Programs in creating an awareness of artificial intelligence for their CAHs and RHCs.

See this profile to learn about the SHIP and Flex Program in Massachusetts.

See this profile to learn about the SHIP and Flex Program in Indiana.

See this profile to learn about the SHIP and Flex Program in Arkansas.

Identify promising practices other state Flex programs have implemented in their states. Recognize activities state Flex programs can support to ensure critical access hospitals (CAHs) in their state are prepared for the transition to value-based payment models. Develop next steps needed to implement programs and services related to building capacity towards population health.

Lincoln County Medical Center (LCMC), located in Ruidoso, New Mexico, was one of only four CAHs that earned national recognition for demonstrating innovative care coordination initiatives to improve population health.

See this profile to learn about the SHIP and Flex Program in Florida.

See this profile to learn about the SHIP and Flex Program in Minnesota.