Events

Health care is consumer-driven, and prospective patients make decisions based on many factors including cost, access, quality, experience, and their connection to us. These patients, or consumers, identify with the messages and overall image you create for your organization; it’s so much more than a logo or your colors, although those are important too.

Learn about the DRCHSD Customizable Communications Toolkit, available for use in health care community outreach and education communications. These materials focus on communicating information and confidence in services, available to immediately download and customize. In addition, the presenters will share a recently developed vaccine communications toolkit.

The purpose of this webinar is to present an overview of the new action planning template and discuss how to use the tool to support the implementation of the action plan.

In this webinar, participants will learn about Community Paramedicine and its applications. The importance of a data focus will be discussed along with key implementation and sustainment strategies. Participants will receive Community Paramedicine resources for future use and see how a Community Paramedicine program can be the connector for their patients.

View the fourth session in this five-part Value-Based Care (VBC) Webinar Series to hear best practices for transitioning to VBC models.

View the first session in this five-part Value-Based Care (VBC) Webinar Series to hear best practices for transitioning to VBC models and being successful with payment system transformation and population health.

This IDPTV Project webinar shares best practices and strategies to identify partners as well as tips to engage them and sustain those partnerships.

In the third DRCHSD Patient Experience session, participants will develop an understanding of the "voice of the customer."

In the first DRCHSD Patient Experience session, participants will develop an understanding of HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) and other patient experience surveys.

Learn about a framework for developing a communications plan and how to craft key messages. Tools are introduced for understanding the “audience” of your message and determine the project's positive effects on them. The various components of the communication plan framework are explained.

The third session of the Revenue Cycle Improvement webinar series, Charge Capture Improvement and Best Practices, will provide an overview of charge capture opportunities.

Project Overview

For population health initiatives to be successful, it is important to get understanding and buy-in from staff at all levels of the organization, including frontline as well as leadership. This requires creating messaging and education that will inspire and motivate others to join you to address population health.

This webinar will explain this study, funded by the Mayo Foundation for Medical Education and Research, on trends and disruptors of health care, creating a roadmap that will ensure health across rural Minnesota in 2030 through elevated rural health policy.

In this second webinar of the 8-part series, Communication Strategies for Community Outreach and Education, learn to elevate your role as a communicator in your organization.

Care Coordination Canvas Tool

Learn new ways to ask questions to get the information you want. Identify ways to create comfortable experience for the patient during leader rounds. Learn ways to use the information to effectively coach staff.

Led by experts from BKD, LLP, attendees will gain an understanding of the complex details surrounding CMS’ price transparency requirements, effective 1/1/21, including strategies and specific actions to take to make sure hospitals are prepared to meet the requirements.

Rural health care delivery is being shaped by changes in payment policies and financing sources, continually evolving quality measures and expectations, and evolving models of care delivery. Success in this transformation requires high-performance rural health organizations. Speaker Dr. MacKinney will share his expertise on Global Budgeting. This innovative approach involves an annual expectation for revenue for all inpatient and hospital outpatient care in advance.

View Session V of the DRCHSD Program Revenue Cycle Improvement Bootcamp to learn best practices centered on denials management and charge capture.