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Center Staff

Scott Brickles

IT Analyst
“Our mission and our vision speak to me because the work that we do is important."

Throughout her 30-year long career with The Center, Lead Program Specialist Angie LaFlamme's passion for supporting rural organizations has remained constant. In this month's employee spotlight, hear Angie's reflections on her path in The Center, the importance of value-based care, and what it means to keep community at the heart of her work.
President (Center) | Assistant Chief Manager (RHI) | Chief Transformation and Integration Officer, Trinity Health
This webinar series equips health care leaders with the skills to adapt their communication and coaching approaches to better engage employees, enhance retention, and drive stronger results. Participants will explore how individual characteristics shape the way employees respond to feedback and coaching, learn practical strategies for tailoring their interactions, and gain access to tools that reinforce these skills on the job.
Attend our annual Rural Healthcare Provider Transition Project (RHPTP) Informational Webinar for a deeper dive into project eligibility, the application process, as well as the purpose and goal of RHPTP.
Employee engagement services assist leaders that participate in the Delta Region Community Health Systems Development (DRCHSD) Program with retaining employees that are passionate about their work and committed to their organization. Leaders receive coaching and guidance to improve employee retention and satisfaction.
Treasurer | Vice President for Research, Innovation and Evaluation, Episcopal Health Foundation
This updated guide provides rural hospital executive and management teams with generally accepted best practice concepts in revenue cycle management. It is also designed to assist State Offices of Rural Health directors and Flex Program coordinators.
The “Healthcare You Can Believe In” campaign focuses on the patient experience and the important balance between trust and care that helps to solidify the place of smaller health care systems in their communities — as they combine a personal connection with compassionate care.
Center Staff

Tabitha Stone

Program Specialist I
Hosted by The National Rural Health Resource Center, this 5-part webinar series will focus on discovering and addressing quality improvement issues within health care organizations.
Revenue Cycle and Physician Practice Management services evaluate the business and clinical operations of selected healthcare organizations participating in the Delta Region Community Health Systems Development (DRCHSD) Program. Services assess areas that directly affect the operational and financial management of an organization, and impact clinic operations, provider productivity, and profitability.
Center Staff

Caleb Lozinski

Program Specialist I
Vice President | Program Area Director and Co-Director, NORC Walsh Center for Rural Health Analysis
Center Staff

Kristina Winings

Human Resources Coordinator II
Health care is consumer-driven, and prospective patients make decisions based on many factors including cost, access, quality, experience, and their connection to us. These patients, or consumers, identify with the messages and overall image you create for your organization; it’s so much more than a logo or your colors, although those are important too.
Telehealth is an important tool in care coordination for chronic diseases to improve continuity of care and provide convenience for patients and families to connect with care team members. This collection of key resources is curated specifically for rural health providers and is updated regularly.
Rural health care organizations rely on innovation and collaboration in their communities to recruit and retain health professionals and staff. The resourcesin this toolkit cover recruitment and retention, health care workforce solution models, and employee engagement.
Center Board, RHI Board

Ray G. Christensen, MD

Past President (Center) | Chief Manager (RHI) | Associate Dean for Rural Health, University of Minnesota Medical School, Duluth Campus