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While rural health care organizations have always worked to minimize staff turnover, the current environment has made workforce sustainability a critical issue. The good news is that organizations of all sizes have a great number of tools at their disposal to maximize the sustainability of their existing workforce by optimizing processes, fostering cultures of engagement and learning, and thinking proactively about the future.
This webinar series equips health care leaders with the skills to adapt their communication and coaching approaches to better engage employees, enhance retention, and drive stronger results. Participants will explore how individual characteristics shape the way employees respond to feedback and coaching, learn practical strategies for tailoring their interactions, and gain access to tools that reinforce these skills on the job.
Center Staff
Anusha Sheikh, MPH
Program Specialist I
This guide provides an overview of the five key concepts of Lean thinking as well as steps that should be implemented to create the ideal Lean system and Lean resources for health care organizations.
Describe the financial and quality impacts of rural hospital and clinic telehealth use. Express market protection concerns for rural hospitals from non-traditional competitors with broad increased use and acceptance of telehealth. Recognize enhanced access to health care for rural patients. Recognize the benefits of telehealth use in value-based payment models.
Recall peer Flex Program experiences with telehealth initiatives
Recall peer Flex Program experiences with telehealth initiatives
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Pulmonary Rehabilitation Campaign
The Pulmonary Rehabilitation Campaign — with messages tied to the themes of “From Winded to Wonderful,” “Breathing is Easy. Until it’s Not.” and “Breathe Relief Into Your Life” — is designed to educate health care consumers and providers about services that can be easily accessed locally.
Updated April 2022, this guide provides CAH and RHC executive and management teams with concepts and guidance in developing a sliding fee scale discount program. Gain an understanding of how they relate to Internal Revenue Code Section 501(r) compliance and participation in the National Health Service Corps
With assistance from the North Carolina SORH, Vidant Chowan Hospital implemented a ‘No Patient Left Behind’ transitional health program, a free service through which patients with chronic obstructive pulmonary disease, diabetes, post-acute AMI, congestive heart failure and pneumonia are helped to transition back to their home upon discharge.
Center Staff
Taylor Kinshaw
Program Specialist II
Center Staff
Robbie Nadeau
Program Specialist I
Moab Regional Hospital (MRH) was recognized for turning their financial crisis in 2011 to financial success in 2013. A number of factors contributed to the success of MRH’s turnaround, including re-participating in the Disproportionate Share Hospital (DSH) program and conducting a CHNA to better address the community’s health needs.
Center Board
Zora Radosevich
Member | Director of Office of Rural Health and Primary Care, Minnesota Department of Health
Center Staff
Scott Brickles
IT Analyst
RHI Board
Louis Wenzlow
Secretary & Treasure (RHI) | Director of Health Information Technology and Strategic Initiatives, Rural Wisconsin Health Cooperative
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Confidence Campaign
The “Healthcare You Can Believe In” campaign focuses on the patient experience and the important balance between trust and care that helps to solidify the place of smaller health care systems in their communities — as they combine a personal connection with compassionate care.
This updated guide provides rural hospital executive and management teams with generally accepted best practice concepts in revenue cycle management. It is also designed to assist State Offices of Rural Health directors and Flex Program coordinators.
Center Board, RHI Board
Jesse Tischer, MHA, FACHE, NRP/PC-C
President (Center) | Assistant Chief Manager (RHI) | Chief Transformation and Integration Officer, Trinity Health
Employee engagement services assist leaders that participate in the Delta Region Community Health Systems Development (DRCHSD) Program with retaining employees that are passionate about their work and committed to their organization. Leaders receive coaching and guidance to improve employee retention and satisfaction.
Revenue Cycle and Physician Practice Management services evaluate the business and clinical operations of selected healthcare organizations participating in the Delta Region Community Health Systems Development (DRCHSD) Program. Services assess areas that directly affect the operational and financial management of an organization, and impact clinic operations, provider productivity, and profitability.
This webinar, supported by the Federal Office of Rural Health Policy (FORHP) and coordinated by TASC, focused on the results of the Flex FY 2020 Performance Improvement and Management System (PIMS) data collection as well as the requirements and resources available for the upcoming end of year state Flex program reporting.