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President (Center) | Assistant Chief Manager (RHI) | Chief Transformation and Integration Officer, Trinity Health
This updated guide provides rural hospital executive and management teams with generally accepted best practice concepts in revenue cycle management. It is also designed to assist State Offices of Rural Health directors and Flex Program coordinators.
Great relationships mean impactful technical assistance.
The “Healthcare You Can Believe In” campaign focuses on the patient experience and the important balance between trust and care that helps to solidify the place of smaller health care systems in their communities — as they combine a personal connection with compassionate care.
Member | Vice President for Research, Innovation and Evaluation, Episcopal Health Foundation
Employee engagement services assist leaders that participate in the Delta Region Community Health Systems Development (DRCHSD) Program with retaining employees that are passionate about their work and committed to their organization. Leaders receive coaching and guidance to improve employee retention and satisfaction.
Revenue Cycle and Physician Practice Management services evaluate the business and clinical operations of selected healthcare organizations participating in the Delta Region Community Health Systems Development (DRCHSD) Program. Services assess areas that directly affect the operational and financial management of an organization, and impact clinic operations, provider productivity, and profitability.
This webinar, supported by the Federal Office of Rural Health Policy (FORHP) and coordinated by TASC, focused on the results of the Flex FY 2020 Performance Improvement and Management System (PIMS) data collection as well as the requirements and resources available for the upcoming end of year state Flex program reporting.
Center Staff

Kristina Winings

Human Resources Coordinator II
Center Staff

Tabitha Stone

Program Specialist I
This webinar will review what clinics need to accomplish not only to remain compliant, but also to decrease their risk of significant findings during their recertification surveys.
Center Staff

Caleb Lozinski

Program Specialist I
Hosted by The National Rural Health Resource Center, this 5-part webinar series will focus on discovering and addressing quality improvement issues within health care organizations.
Hosted by The National Rural Health Resource Center, this 5-part webinar series will focus on discovering and addressing quality improvement issues within health care organizations.
Vice President | Program Area Director and Co-Director, NORC Walsh Center for Rural Health Analysis
Health care is consumer-driven, and prospective patients make decisions based on many factors including cost, access, quality, experience, and their connection to us. These patients, or consumers, identify with the messages and overall image you create for your organization; it’s so much more than a logo or your colors, although those are important too.
Avera Holy Family Hospital partnered with four emergency medical service EMS programs, the police department, and public health in a three-year continuous quality improvement project. This project engaged EMS and hospital systems of care with collaborative prevention initiatives, data collection and evaluation, ongoing protocol development, and training.
Telehealth is an important tool in care coordination for chronic diseases to improve continuity of care and provide convenience for patients and families to connect with care team members. This collection of key resources is curated specifically for rural health providers and is updated regularly.
Rural health care organizations rely on innovation and collaboration in their communities to recruit and retain health professionals and staff. The resourcesin this toolkit cover recruitment and retention, health care workforce solution models, and employee engagement.
Center Board, RHI Board

Ray G. Christensen, MD

Past President (Center) | Chief Manager (RHI) | Associate Dean for Rural Health, University of Minnesota Medical School, Duluth Campus