Resources

The Center's searchable Resource Library features articles, reports, webinars, podcasts, toolkits, and other materials developed by trusted industry leaders to guide and support rural health stakeholders.
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In this module, we’re going to explore ways that you can work to influence the behavior of those on your team. We’ll share best practices for communicating expectations, giving and receiving feedback, and recognizing others.
In this module, we’re going to dig into some things that are hard for many of us: Communication, conflict, and difficult conversations. We’ll look at what it means to be a collaborative communicator and share tips for becoming a better listener, keeping conflict constructive, and having difficult conversations.
In this module, we’re going to dive into the topic of change. We’ll talk about common experiences that people have through the course of change. We’ll talk about specific things you can do as a leader of change to smooth the process and help others through the transition – and help yourself as well.
In this module, we’ll explore what it means to engage your team and share some strategies for strengthening engagement by developing your team’s knowledge and skills, making collaborative decisions, and building a strong team identity.
These summaries provide information about measures added and removed from MBQIP since fall 2017. For more information about measure changes to MBQIP, see Appendix B in the MBQIP Fundamentals Guide for State Flex Programs.
These tools and resources will help the Community Champion build a comprehensive foundation to identify and connect with diverse community partners to host a Community Connect Event.
These tools and resources will help the Community Champion collaborate with community joint partners to identify and address community/patient health needs by maximizing capacity and available assets during their Community Priority Action Planning Workshop.
These tools and resources will help the Community Champion monitor progress, strengthen collaboration and strategize for sustainability to ensure underserved populations benefit from coordinated care and support the facilitation of the Stay the Course Workshop.
Learn about how the DRCHSD program defines Community Care Coordination.
The DRCHSD Program (The Program) supports one Community Champion (CC) per selected organization to assist executive leadership with the Program goal of strengthening the local Health Care delivery system to position for population health.
Toolkit

Onboarding

The process of bringing a new employee into the organization.
The extent to which employees are passionate about their work and committed to the organization (engagement) and the choice by an employee to stay with an organization instead of seeking employment elsewhere (retention).
View the criteria to be eligible to participate in Flex-related activities for Fiscal Year 2020. Learn exceptions and answers to frequently asked questions and access the 2019 MBQIP sample waiver template.
A MOU is required in order for any CAH to participate in MBQIP. Access current and past MBQIP MOU and consent forms as well as descriptions of when to use them.
Resources to support abstracting, submitting, and confirming data submission to the Centers for Medicare and Medicaid Services (CMS) QualityNet Warehouse, including the CMS Abstraction and Reporting Tool (CART) and reporting specifications manuals. 
Flex Program Fundamentals: An Introduction to the Medicare Rural Hospital Flexibility Program is designed to be used by both new and current Flex Program staff: as an orientation manual and as a guide to helpful resources.
Managing the cooperative agreement is one of the primary responsibilities of state Flex Programs and includes: budgeting, cooperative agreement application writing, working with partners, information management, and reporting.
Guides to provide a brief overview and links to key documents to help rural health care professionals, practices and hospitals understand the billing code, consider the benefit to their patients and organization and begin billing for the code.
Developed specifically for rural organizations, this assessment is designed to provide a preliminary review of critical factors for organizations looking to develop, expand or enhance care coordination efforts.
Learn transition strategies from the 2017 Rural Hospital Value-based Strategic Summit with strategy map and balanced scorecard templates.