Resources

Join us on March 20, 2025, for an interactive telehealth webinar where a leading consultant will introduce Virtual Smart Room technology, including virtual nursing and integrated specialist consults. Engage with peers as they share real-world insights on build-outs, challenges, and innovative solutions, followed by a Q&A session.

This webinar focused on quality improvement from the ambulance service perspective.

Clark Fork Valley Hospital (CFVH) has been recognized by the National Rural Health Resource Center for its use of innovative employee retention strategies.

Fairview Regional Medical Center (FRMC) has been recognized by the National Rural Health Resource Center for its use of innovative approaches for recruiting and retaining clinical and administrative staff.

This webinar playback focuses on the Sustainable Rural EMS: Navigating Change guide. This guide can assist rural communities in navigating a change from unsustainable volunteer EMS and ambulance service models to those that are sustainable.

In this video, one rural ambulance service shares the value realized in reporting and using data to improve organizational culture. They share their enhanced ability to identify improvement opportunities that move the needle on health outcomes for their patients, such as Community Paramedicine and an antibiotic protocol for sepsis.

Learn how one county in Iowa, with three independent ambulance services, completed a multi-year process to address their broken EMS system using Flex Program funding.

The “Anywhere Care” campaign makes use of the word "virtually" in two different ways: referring to a real-time, remote meeting that's often considered "virtual" and as an adverb, speaking to the nearly limitless locations patients can choose from when they access care via telehealth.

The guide for state Flex Programs contains relevant and practical recommendations and tools to strengthen staff engagement and retention through the Staff Sustainability Cycle described within, which consists of recruiting, onboarding, learning and development, engagement and retention, and succession planning.

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Leadership.

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Strategic Planning.

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Patients, Partners, and the Community.

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Data, Collection, Management, and Analysis.

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency EMS Operations and Processes.

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Workforce.

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency EMS Outcomes and Impact.