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John Packham, the associate dean of the Office of Statewide Initiatives and associate professor in the Department of Internal Medicine at the University of Nevada, Reno School of Medicine, has been awarded the 2025 Calico Quality Leadership Award at the annual Flex Program Reverse Site Visit held in Washington, D.C. on July 15-17.

In this video, one rural ambulance service shares the value realized in reporting and using data to improve organizational culture. They share their enhanced ability to identify improvement opportunities that move the needle on health outcomes for their patients, such as Community Paramedicine and an antibiotic protocol for sepsis.

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