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Harrison County Community Hospital (HCCH), located in Bethany, Missouri, is one of three critical access hospitals (CAHs) that received national recognition for demonstrating an innovative approach to post-acute care that supports a patient’s continued recovery from illness, or management of a chronic illness or disability.

Describe the importance of telehealth practices for rural hospitals. Discuss how to improve telehealth in your hospital through Flex Program initiatives.

Leaders play a central role in setting values and directions. Use these resources to help develop leadership and planning for your organization.

Identify examples of non-traditional partnerships that can be beneficial in for state Flex programs. Discuss how to establish partnerships within state Flex program work. Recognize the value of seeking out other partnerships in your state and its positive impact on your state Flex program initiatives.

The guide for state Flex Programs contains relevant and practical recommendations and tools to strengthen staff engagement and retention through the Staff Sustainability Cycle described within, which consists of recruiting, onboarding, learning and development, engagement and retention, and succession planning.

Abbeville Area Medical Center has been a leader in the state of South Carolina for Hospital Compare and Hospital Consumer Assessment of Healthcare Providers (HCAHPS).

This webinar playback covers findings discovered in the February 2021 Rural Community Paramedicine Summit.

Review the results of the Flex Fiscal Year (FY) 2019 PIMS data collection. Understand the requirements for the Flex FY 2020 PIMS data collection, the Flex FY 2020 End of Year Report submission, and the Flex FY 2020 Annual Federal Financial Report.

In this webinar playback, discover the financial importance of providing Chronic Obstructive Pulmonary Disease (COPD)/Pulmonary Rehab care and examine the reimbursement aspects of COPD-related care.

Following this webinar, participants were be able to: List sources of EMS data and recognize common obstacles related to accessing EMS data. Recall how baselines are established. Discuss how outputs and outcomes are different, and give examples of how to measure project outcomes.

Hansford County Hospital District collaborated with Northwest Central Texas EMS Resources, Inc. to create a program that arms registered nurses with the knowledge and training of an emergency medical technician with a class titled RN to Basic.

This guide is designed to target opportunities within the Flex Program to improve the scope of work requirements for subcontracted consultants. It will assist state programs in building greater accountability with their subcontractors to deliver more meaningful information to improve program deliverables, reporting, and demonstrating measurable program outcomes.

Granite County Medical Center spearheaded the effort to establish a mobile dental clinic where the nearest dentist can be up to 70 miles away. GCMC helped with billing, scheduling, marketing, housekeeping, fundraising, IT support, administrative support, and maintenance.

Describe issues associated with rural EMS providers that can affect their mental wellness. Recognize ways that rural EMS providers can be resilient through unpredictable circumstances. Recall ways for rural ambulance services to cultivate support to foster mental resilience. Explain how Flex Programs could support a resilient rural EMS workforce.

Discover staff engagement and wellness best practices for building Flex Program longevity. Identify employee satisfaction opportunities within different organization types (state government, non-profit, and university). Share innovative ways to celebrate Flex program successes.

Identify contract management best practices and tips they can use for their Flex Program subcontracts or managing the life cycle of their QI project. Recognize how other Flex Coordinators troubleshoot contract management issues to improve office efficiencies and project outcomes.

This webinar playback focuses on the Sustainable Rural EMS: Navigating Change guide. This guide can assist rural communities in navigating a change from unsustainable volunteer EMS and ambulance service models to those that are sustainable.

Understand the importance of telehealth implementation for CAHs and discuss best practices and resources for implementation. Comprehend the scope of telehealth implementation with regards to purchasing, staffing, maintenance, reimbursement, and reporting for outpatient services for CAHs.

Participate in group sharing and discussion of plans and potential pain points regarding planning and implementation of the quality improvement (QI) project as outlined in your non-competing continuation (NCC). Hear general MBQIP updates.

Participate in group sharing of ideas regarding the Quality Improvement project for this year’s Flex NCC. Hear updates regarding CMS Hospital Star Ratings and electronic clinical quality measures (eCQMs). Hear general MBQIP updates.