See this profile to learn about the SHIP and Flex Program in Nevada.
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Discuss expectations for the Flex Year 3 QI Project, including the Quality Innovation Labs, and get questions to Q Project questions. Hear updates on MBQIP, including eligibility requirements for Flex Program Year 4, and share feedback with FORHP on MBQIP, QILs, and other QI needs in your state.
View a list of resources related to electronic clinical quality measure (eCQM) reporting that is intended to aid CAHs seeking to meet the reporting requirements for the Promoting Interoperability Program, formerly the Medicare EHR Incentive Program. This list will be regularly updated to reflect new resources as they become available.
Learn how one county in Iowa, with three independent ambulance services, completed a multi-year process to address their broken EMS system using Flex Program funding.
Speare Memorial Hospital (SMH) implemented Lean and Six Sigma training methods, which have fostered a hospital-wide performance improvement infrastructure. SMH also established a Transition Care Program to allow care transition nurses to continue to follow their patients' post-hospital care at their homes.
Boulder City Hospital is recognized for the use of Project ECHO to advance the quality of their antibiotic stewardship program.
Ellenville Regional Hospital was recognized for their effort in community engagement with the creation of a seamless process of medication management as patients transition within and across organizations.
Tillamook Regional Medical Center was recognized for implementing an innovative Community Paramedic program in their county.
Flex Program Fundamentals: An Introduction to the Medicare Rural Hospital Flexibility Program is designed to be used by both new and current Flex Program staff: as an orientation manual and as a guide to helpful resources.
Central Valley Medical Center (CVMC) demonstrated excellence in quality initiatives with improvements in patient safety and satisfaction. CVMC was one of the first CAHs in Utah to report quality measures and has continued to lead by example
Toolkit
Data Reporting and Use
These resources provide information about how to submit Medicare Beneficiary Quality Improvement Project (MBQIP) data and how to interpret data reports in order to inform quality improvement efforts.
Sakakawea Medical Center (SMC) was recognized for their innovative efforts connected to care coordination. In January 2015, SMC created a new position to facilitate care coordination efforts between the hospital and other care providers in the community.
Toolkit
Patient Safety
These resources focus on quality improvement related to patient safety and inpatient care.
Union General Hospital was recognized for the development of innovative programs, It's a Girl Thing and Together We Can Be Bully Free, geared toward awareness of adolescent behaviors and how to change them.
Video
Leading Change
In this module, we’re going to dive into the topic of change. We’ll talk about common experiences that people have through the course of change. We’ll talk about specific things you can do as a leader of change to smooth the process and help others through the transition – and help yourself as well.
Toolkit
Emergency Department
These resources focus on quality improvement for outpatient hospital services, primarily those provided in the emergency department (ED).
Toolkit
Patient Experience
These resources focus on quality improvement related to the patient experience.
Toolkit
Care Coordination
These resources focus on quality improvement for care transitions.
Video
Managing Performance
In this module, we’re going to explore ways that you can work to influence the behavior of those on your team. We’ll share best practices for communicating expectations, giving and receiving feedback, and recognizing others.
This list includes quality improvement resources that can be used across a variety of project topic areas.