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2021 DRCHSD Patient Experience Webinar series focuses on improving and maintaining an excellent patient experience
This collection of resources focuses on leadership development for rural leaders from the Board through mid-level management.
State Flex Profiles showcase the meaningful activities that are carried out by State Offices of Rural Health while supporting critical access hospitals, small rural hospitals, rural health clinics, rural EMS agencies, and their communities, specifically through their SHIP and Flex Programs.
This collection of financial and operational resources directs you to consultant-recommended best practices and strategies for improving financial performance and increasing operational efficiencies. These tools include industry accepted key performance indicators (KPIs) for monitoring performance. Other resources include revenue cycle best practices and financial management training for both critical access hospitals (CAHs) and prospective payment system (PPS) hospitals. Implement these best practices and adopt the recommended strategies to position your hospital and/or network for the future.
State Flex Programs must understand QI principles, resources, and trends to support CAHs in advancing QI.
Read about the Center and Stratis Health's on-site visit to Meeker, Colorado to learn about the facility and provide project support.
These podcasts compliment the one-hour webinar playback and slides. Use the first two podcasts to help educate frontline staff in meetings and trainings. The third podcast is a coaching model that leadership can use to close the loop of accountability.
Toolkit
Patient Safety
These resources focus on quality improvement related to patient safety and inpatient care.
Lincoln County Medical Center (LCMC) in Ruidoso, New Mexico is owned by Albuquerque-based Presbyterian Healthcare Services and has served the Ruidoso and Lincoln County communities since 1950.
SHIP Allowable Investments support activities by small rural hospitals in meeting value-based care goals for their respective organizations through purchases in hardware, software, and related training.
This three-part educational series presents a variety of technical topics that tend to be challenging for both executive leaders and boards of directors (BOD).
Toolkit
Onboarding
The process of bringing a new employee into the organization.
Review the process the Rural Hospital Stabilization Program uses to analyze applications and select hospitals to participate.
Document
Module 4: Change Leadership
Explore the change process as well as the emotional side of change. Learn specific things you can do as a leader of change to smooth the process and help others.
Toolkit
Care Coordination
These resources focus on quality improvement for care transitions.
Toolkit
Data Reporting and Use
These resources provide information about how to submit Medicare Beneficiary Quality Improvement Project (MBQIP) data and how to interpret data reports in order to inform quality improvement efforts.
Through the fulfillment of VVRMC’s mission and vision, they strive to improve patient satisfaction by existing as the premier provider for all healthcare needs within their community, all while delivering healthcare they can trust.
This list includes quality improvement resources that can be used across a variety of project topic areas.
This webinar will present strategies that can be implemented by rural healthcare organizations to implement new or expand existing service lines in a cost effective manner.