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This collection of financial and operational resources directs you to consultant-recommended best practices and strategies for improving financial performance and increasing operational efficiencies. These tools include industry accepted key performance indicators (KPIs) for monitoring performance. Other resources include revenue cycle best practices and financial management training for both critical access hospitals (CAHs) and prospective payment system (PPS) hospitals. Implement these best practices and adopt the recommended strategies to position your hospital and/or network for the future.
State Flex Programs must understand QI principles, resources, and trends to support CAHs in advancing QI.
These podcasts compliment the one-hour webinar playback and slides. Use the first two podcasts to help educate frontline staff in meetings and trainings. The third podcast is a coaching model that leadership can use to close the loop of accountability.
This webinar will review what clinics need to accomplish not only to remain compliant, but also to decrease their risk of significant findings during their recertification surveys.
Union General Hospital was recognized for the development of innovative programs, It's a Girl Thing and Together We Can Be Bully Free, geared toward awareness of adolescent behaviors and how to change them.
Lincoln County Medical Center (LCMC) in Ruidoso, New Mexico is owned by Albuquerque-based Presbyterian Healthcare Services and has served the Ruidoso and Lincoln County communities since 1950.
Toolkit
Patient Safety
These resources focus on quality improvement related to patient safety and inpatient care.
SHIP Allowable Investments support activities by small rural hospitals in meeting value-based care goals for their respective organizations through purchases in hardware, software, and related training.
Video
Leading Change
In this module, we’re going to dive into the topic of change. We’ll talk about common experiences that people have through the course of change. We’ll talk about specific things you can do as a leader of change to smooth the process and help others through the transition – and help yourself as well.
Toolkit
Onboarding
The process of bringing a new employee into the organization.
Review the process the Rural Hospital Stabilization Program uses to analyze applications and select hospitals to participate.
This sixth module will build on the ideas from previous videos to look at how the board directs others toward your vision by creating a culture of accountability and feedback.
Document
Module 4: Change Leadership
Explore the change process as well as the emotional side of change. Learn specific things you can do as a leader of change to smooth the process and help others.
Toolkit
Care Coordination
These resources focus on quality improvement for care transitions.
Video
Managing Performance
In this module, we’re going to explore ways that you can work to influence the behavior of those on your team. We’ll share best practices for communicating expectations, giving and receiving feedback, and recognizing others.
Toolkit
Data Reporting and Use
These resources provide information about how to submit Medicare Beneficiary Quality Improvement Project (MBQIP) data and how to interpret data reports in order to inform quality improvement efforts.
Through the fulfillment of VVRMC’s mission and vision, they strive to improve patient satisfaction by existing as the premier provider for all healthcare needs within their community, all while delivering healthcare they can trust.
Video
Engaging Your Team
In this module, we’ll explore what it means to engage your team and share some strategies for strengthening engagement by developing your team’s knowledge and skills, making collaborative decisions, and building a strong team identity.
In this module, we’re going to dig into some things that are hard for many of us: Communication, conflict, and difficult conversations. We’ll look at what it means to be a collaborative communicator and share tips for becoming a better listener, keeping conflict constructive, and having difficult conversations.