Evaluation reporting to program stakeholders should be included in Flex Program activities. Reporting supports overall program transparency and development, stakeholder buy-in, engagement, and accountability.
Resources
The Center's searchable Resource Library features articles, reports, webinars, podcasts, toolkits, and other materials developed by trusted industry leaders to guide and support rural health stakeholders.
Resource Type
Toolkits
Topics
Programs
276 results found
Toolkit
Onboarding
The process of bringing a new employee into the organization.
Toolkit
Learning & Development
Empowering employees’ growth and developing their knowledge, skills, and capabilities to drive better business performance.
Toolkit
Engagement & Retention
The extent to which employees are passionate about their work and committed to the organization (engagement) and the choice by an employee to stay with an organization instead of seeking employment elsewhere (retention).
Toolkit
Succession Planning
A process for ensuring continuity in critical roles. It involves identifying future staffing needs and taking action to ensure these needs are met.
State Flex Programs remain vital because of the web of relationships developed and maintained within communities, providers, networks, states, regions, and nationally. It is imperative that state Flex Programs have the skills, capacity, and commitment to build and sustain partnerships, new and old, to support rural providers and rural stakeholders.
State Flex Programs need to have an in-depth understanding of the policies and regulations governing the Flex Program, as well as a basic understanding of the policy-making process and other policies and regulations affecting rural providers.
State Flex Programs must understand QI principles, resources, and trends to support CAHs in advancing QI.
The Flex Program and CAH designation was established and remains in place because of the financial vulnerability of small rural hospitals. CAH financial and operational improvement is one of the required program areas of the Flex Program.
State Flex Programs can help CAHs transition into value-based systems, population health models, and future opportunities through education, network support, facilitation of new partnerships, and technical assistance.
It is important for state Flex Programs to understand the community needs of CAH and RHC service areas to develop or leverage program activities in support of health system development, community engagement, and population health improvement.
Small Rural Hospital Improvement Program (SHIP) State Grantees can find details on how to apply for and administer SHIP funds, as well as templates for reporting.
Toolkit
Coordinator Tools
This page comprises the best practice resources, webinars, and learning collaboratives for SHIP Coordinators.
Video
The Role of a Leader
In this module, we’ll explore what it means to be a leader. We’ll take a look at some of the common challenges experienced by those taking on their first leadership role and share a few strategies for looking out for your own well-being as well as that of your team.
In this module, we’re going to take a broad look at your health care organization and help you think about how you and your team contribute to its long-term success. We’ll also explore the ways you impact culture and relationships through your daily interactions with others.
Video
Managing Performance
In this module, we’re going to explore ways that you can work to influence the behavior of those on your team. We’ll share best practices for communicating expectations, giving and receiving feedback, and recognizing others.
In this module, we’re going to dig into some things that are hard for many of us: Communication, conflict, and difficult conversations. We’ll look at what it means to be a collaborative communicator and share tips for becoming a better listener, keeping conflict constructive, and having difficult conversations.
Video
Leading Change
In this module, we’re going to dive into the topic of change. We’ll talk about common experiences that people have through the course of change. We’ll talk about specific things you can do as a leader of change to smooth the process and help others through the transition – and help yourself as well.
Video
Engaging Your Team
In this module, we’ll explore what it means to engage your team and share some strategies for strengthening engagement by developing your team’s knowledge and skills, making collaborative decisions, and building a strong team identity.
Document
MBQIP Measures Under Consideration
This resource summarizes 10 measures FORHP is considering adopting for use in MBQIP. State Flex Coordinators, subcontractors, hospital quality staff, and other interested parties are encouraged to provide input. Comments are due by 5:00 p.m. EST on Tuesday, February 28, 2023. Feedback must be submitted via the electronic form provided.