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In this module, we’re going to take a broad look at your health care organization and help you think about how you and your team contribute to its long-term success. We’ll also explore the ways you impact culture and relationships through your daily interactions with others. 

Describe the financial and quality impacts of rural hospital and clinic telehealth use. Express market protection concerns for rural hospitals from non-traditional competitors with broad increased use and acceptance of telehealth. Recognize enhanced access to health care for rural patients. Recognize the benefits of telehealth use in value-based payment models.
Recall peer Flex Program experiences with telehealth initiatives

Listen to episode five of a six-part podcast from the National Rural Health Resource Center about Chronic Obstructive Pulmonary Disease (COPD) and its prevalence in rural America. This episode features Lindsay Corcoran and Laurie Daigle of Stroudwater Associates .

The Pulmonary Rehabilitation Campaign — with messages tied to the themes of “From Winded to Wonderful,” “Breathing is Easy. Until it’s Not.” and “Breathe Relief Into Your Life” — is designed to educate health care consumers and providers about services that can be easily accessed locally.

With assistance from the North Carolina SORH, Vidant Chowan Hospital implemented a ‘No Patient Left Behind’ transitional health program, a free service through which patients with chronic obstructive pulmonary disease, diabetes, post-acute AMI, congestive heart failure and pneumonia are helped to transition back to their home upon discharge.

Moab Regional Hospital (MRH) was recognized for turning their financial crisis in 2011 to financial success in 2013. A number of factors contributed to the success of MRH’s turnaround, including re-participating in the Disproportionate Share Hospital (DSH) program and conducting a CHNA to better address the community’s health needs.

View details about the Spring 2025 Flex Program Introductory Workshop scheduled for April 1-3, 2025 in Rockville, Maryland. This event is intended for new Flex Program staff, including Coordinators and Directors.

This webinar, supported by the Federal Office of Rural Health Policy (FORHP) and coordinated by TASC, focused on the results of the Flex FY 2020 Performance Improvement and Management System (PIMS) data collection as well as the requirements and resources available for the upcoming end of year state Flex program reporting.

Avera Holy Family Hospital partnered with four emergency medical service EMS programs, the police department, and public health in a three-year continuous quality improvement project. This project engaged EMS and hospital systems of care with collaborative prevention initiatives, data collection and evaluation, ongoing protocol development, and training.

This Flex Virtual Knowledge Group webinar included the benefits of wellness and resiliency activities to integrate into the routine of Flex Program Partners; TASC, Flex Monitoring Team (FMT), and RQITA.

This webinar focused on quality improvement from the ambulance service perspective.

UPMC Susquehanna Muncy is recognized for the development of innovative telehealth services, including stroke.

This Flex Virtual Knowledge Group (VKG) webinar is focused on integrating strategic planning processes into Flex Programs.

Estes Park Medical Center (EPMC) was recognized for its work in the areas of care coordination, care management, patient access and prevention and wellness projects. EPMC joined a public-private partnership to form a wellness center that provides an array of services to the community.

View the playback from the National Rural HIT Coalition meeting with state and federal updates. Discussions included the quality and effectiveness of telehealth.

Understand the HHS carryover process and necessary steps required. Hear from Flex programs that have utilized carryover Flex funds. Hear examples of Flex programs shifting activities to avoid the carryover process.

Harrison County Community Hospital (HCCH), located in Bethany, Missouri, is one of three critical access hospitals (CAHs) that received national recognition for demonstrating an innovative approach to post-acute care that supports a patient’s continued recovery from illness, or management of a chronic illness or disability.

Describe the importance of telehealth practices for rural hospitals. Discuss how to improve telehealth in your hospital through Flex Program initiatives.

Leaders play a central role in setting values and directions. Use these resources to help develop leadership and planning for your organization.

Identify examples of non-traditional partnerships that can be beneficial in for state Flex programs. Discuss how to establish partnerships within state Flex program work. Recognize the value of seeking out other partnerships in your state and its positive impact on your state Flex program initiatives.