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View the first session in this five-part Value-Based Care (VBC) Webinar Series to hear best practices for transitioning to VBC models and being successful with payment system transformation and population health.
In the third DRCHSD Patient Experience session, participants will develop an understanding of the "voice of the customer."
In the first DRCHSD Patient Experience session, participants will develop an understanding of HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) and other patient experience surveys.
The third session of the Revenue Cycle Improvement webinar series, Charge Capture Improvement and Best Practices, will provide an overview of charge capture opportunities.
In this second webinar of the 8-part series, Communication Strategies for Community Outreach and Education, learn to elevate your role as a communicator in your organization.
Led by experts from BKD, LLP, attendees will gain an understanding of the complex details surrounding CMS’ price transparency requirements, effective 1/1/21, including strategies and specific actions to take to make sure hospitals are prepared to meet the requirements.

Rural health care delivery is being shaped by changes in payment policies and financing sources, continually evolving quality measures and expectations, and evolving models of care delivery. Success in this transformation requires high-performance rural health organizations. Speaker Dr. MacKinney will share his expertise on Global Budgeting. This innovative approach involves an annual expectation for revenue for all inpatient and hospital outpatient care in advance.
View Session V of the DRCHSD Program Revenue Cycle Improvement Bootcamp to learn best practices centered on denials management and charge capture.
View Session IV of the DRCHSD Program Revenue Cycle Improvement Bootcamp to hear an update on the risks and challenges of capturing hydration services.
View Session III of the DRCHSD Program Revenue Cycle Improvement Bootcamp to learn how to properly code and bill telehealth services.
This video provides board of directors, leaders, and physicians a basis to understand what a corporate compliance program is and why the seven elements are important to include in a hospital’s corporate compliance program.
This video discusses the importance of board engagement in the physician-driven activities within its organization and provides practical approaches and methods for engagement with management (and physicians). Board members and senior leaders will gain a better understanding of How physicians can drive strategy, How to govern the risk associated with physician contracts, and The importance of ‘leaning-in’ on the numbers related to provider arrangements.
The Behavioral Health Toolkit contains messaging focused on stopping mental health stigma and starting the conversation, as well as highlighting the new 9-8-8 national hotline.