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This collection of resources is intended to help rural EMS adapt and become a more integrated part of the evolving health care system.
This collection of financial and operational resources directs you to consultant-recommended best practices and strategies for improving financial performance and increasing operational efficiencies. These tools include industry accepted key performance indicators (KPIs) for monitoring performance. Other resources include revenue cycle best practices and financial management training for both critical access hospitals (CAHs) and prospective payment system (PPS) hospitals. Implement these best practices and adopt the recommended strategies to position your hospital and/or network for the future.
Telehealth is an important tool in care coordination for chronic diseases to improve continuity of care and provide convenience for patients and families to connect with care team members. This collection of key resources is curated specifically for rural health providers and is updated regularly.
The future of rural health depends on local voices, bold ideas, and shared commitment.
Join us on March 20, 2025, for an interactive telehealth webinar where a leading consultant will introduce Virtual Smart Room technology, including virtual nursing and integrated specialist consults. Engage with peers as they share real-world insights on build-outs, challenges, and innovative solutions, followed by a Q&A session.
This webinar focused on quality improvement from the ambulance service perspective.
The March Virtual Knowledge Group (VKG) covered program management through a finance lens and addressed such topics as implementing programs at the hospital level, finances post-public health emergency (PHE), and workforce challenges.
This webinar playback focuses on the Sustainable Rural EMS: Navigating Change guide. This guide can assist rural communities in navigating a change from unsustainable volunteer EMS and ambulance service models to those that are sustainable.
In this video, one rural ambulance service shares the value realized in reporting and using data to improve organizational culture. They share their enhanced ability to identify improvement opportunities that move the needle on health outcomes for their patients, such as Community Paramedicine and an antibiotic protocol for sepsis.
Learn how one county in Iowa, with three independent ambulance services, completed a multi-year process to address their broken EMS system using Flex Program funding.
America’s rural health care system faces growing challenges in accessing capital funding for essential infrastructure projects. This paper provides a historical overview of major capital funding programs and analyzes the persistent challenges that prevent rural health care providers from converting available funding into usable capital—undermining sustainability in rural health systems.
Blue Mountain Hospital has been recognized by the National Rural Health Resource Center for its use of innovative approaches to improve the organization’s financial stability.
The Critical Access Hospital Financial Sustainability Guide guide is intended for use by state Medicare Rural Hospital Flexibility (Flex) Program personnel, leaders of critical access hospitals (CAHs), and other individuals and/or teams that provide guidance and assistance to these providers in managing their long-term financial stability.
Template
Telehealth Campaign
The “Anywhere Care” campaign makes use of the word "virtually" in two different ways: referring to a real-time, remote meeting that's often considered "virtual" and as an adverb, speaking to the nearly limitless locations patients can choose from when they access care via telehealth.
Toolkit
EMS Leadership
View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Leadership.
Toolkit
EMS Strategic Planning
View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Strategic Planning.
View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Patients, Partners, and the Community.
View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Data, Collection, Management, and Analysis.
Toolkit
EMS Operations and Processes
View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency EMS Operations and Processes.
Toolkit
EMS Workforce
View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Workforce.