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617 results found
Toolkit
Emergency Department
These resources focus on quality improvement for outpatient hospital services, primarily those provided in the emergency department (ED).
These podcasts compliment the one-hour webinar playback and slides. Use the first two podcasts to help educate frontline staff in meetings and trainings. The third podcast is a coaching model that leadership can use to close the loop of accountability.
Video
Leading Change
In this module, we’re going to dive into the topic of change. We’ll talk about common experiences that people have through the course of change. We’ll talk about specific things you can do as a leader of change to smooth the process and help others through the transition – and help yourself as well.
This collection of resources focuses on leadership development for rural leaders from the Board through mid-level management.
Toolkit
Onboarding
The process of bringing a new employee into the organization.
This collection of financial and operational resources directs you to consultant-recommended best practices and strategies for improving financial performance and increasing operational efficiencies. These tools include industry accepted key performance indicators (KPIs) for monitoring performance. Other resources include revenue cycle best practices and financial management training for both critical access hospitals (CAHs) and prospective payment system (PPS) hospitals. Implement these best practices and adopt the recommended strategies to position your hospital and/or network for the future.
SHIP Allowable Investments support activities by small rural hospitals in meeting value-based care goals for their respective organizations through purchases in hardware, software, and related training.
This fifth module will build on the ideas from previous videos to look at how the board directs others toward your vision by creating a culture of accountability and feedback.
Toolkit
Patient Experience
These resources focus on quality improvement related to the patient experience.
See this profile to learn about the SHIP and Flex Program in Nevada.
Document
Module 4: Change Leadership
Explore the change process as well as the emotional side of change. Learn specific things you can do as a leader of change to smooth the process and help others.
Small Rural Hospital Improvement Program (SHIP) Page.
Madison County Memorial Hospital (MCMH) in Madison, FL is a 25-bed, not-for-profit CAH that completed a financial operational assessment and reported positive outcomes.
Rural Health Innovations’ Rural Path to Value service is designed to support critical access hospitals and rural health clinics that are already taking early steps to adopt population health practices and want to become population health leaders.
Senior leadership at Presentation Medical Center is guided by the principle that progress is most effectively accomplished by starting with a strong and engaged leadership team. This is evident in the outcomes of their SRHT project.
Toolkit
Care Coordination
These resources focus on quality improvement for care transitions.
Video
Managing Performance
In this module, we’re going to explore ways that you can work to influence the behavior of those on your team. We’ll share best practices for communicating expectations, giving and receiving feedback, and recognizing others.
This list includes quality improvement resources that can be used across a variety of project topic areas.