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This collection of resources focuses on leadership development for rural leaders from the Board through mid-level management.
This collection of financial and operational resources directs you to consultant-recommended best practices and strategies for improving financial performance and increasing operational efficiencies. These tools include industry accepted key performance indicators (KPIs) for monitoring performance. Other resources include revenue cycle best practices and financial management training for both critical access hospitals (CAHs) and prospective payment system (PPS) hospitals. Implement these best practices and adopt the recommended strategies to position your hospital and/or network for the future.
SHIP Allowable Investments support activities by small rural hospitals in meeting value-based care goals for their respective organizations through purchases in hardware, software, and related training.
This fifth module will build on the ideas from previous videos to look at how the board directs others toward your vision by creating a culture of accountability and feedback.
Madison County Memorial Hospital (MCMH) in Madison, FL is a 25-bed, not-for-profit CAH that completed a financial operational assessment and reported positive outcomes.
Document
Module 4: Change Leadership
Explore the change process as well as the emotional side of change. Learn specific things you can do as a leader of change to smooth the process and help others.
See this profile to learn about the SHIP and Flex Program in Nevada.
Senior leadership at Presentation Medical Center is guided by the principle that progress is most effectively accomplished by starting with a strong and engaged leadership team. This is evident in the outcomes of their SRHT project.
Toolkit
Patient Experience
These resources focus on quality improvement related to the patient experience.
Rural Health Innovations’ Rural Path to Value service is designed to support critical access hospitals and rural health clinics that are already taking early steps to adopt population health practices and want to become population health leaders.
Small Rural Hospital Improvement Program (SHIP) Page.
Toolkit
Care Coordination
These resources focus on quality improvement for care transitions.
Video
Managing Performance
In this module, we’re going to explore ways that you can work to influence the behavior of those on your team. We’ll share best practices for communicating expectations, giving and receiving feedback, and recognizing others.
This list includes quality improvement resources that can be used across a variety of project topic areas.
Video
Engaging Your Team
In this module, we’ll explore what it means to engage your team and share some strategies for strengthening engagement by developing your team’s knowledge and skills, making collaborative decisions, and building a strong team identity.
The Core Competencies offer anyone who manages and/or works on the Medicare Rural Hospital Flexibility (Flex) Program the opportunity to complete a competency self-assessment, identify areas of proficiency, recognize opportunities for improvement and development, and understand and gather insight into what determines proficiency and how it can be developed. Tips, tools, and resources are included to provide additional background and support.
Through the fulfillment of VVRMC’s mission and vision, they strive to improve patient satisfaction by existing as the premier provider for all healthcare needs within their community, all while delivering healthcare they can trust.
In this module, we’re going to dig into some things that are hard for many of us: Communication, conflict, and difficult conversations. We’ll look at what it means to be a collaborative communicator and share tips for becoming a better listener, keeping conflict constructive, and having difficult conversations.