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Program & Evaluation Advisor
Center Staff

Debra Laine, MEd

Lead Program Specialist
This webinar series equips health care leaders with the skills to adapt their communication and coaching approaches to better engage employees, enhance retention, and drive stronger results. Participants will explore how individual characteristics shape the way employees respond to feedback and coaching, learn practical strategies for tailoring their interactions, and gain access to tools that reinforce these skills on the job.
Explain various models of care to critical access hospitals (CAH) and stakeholders. Recognize the importance of implementing new models of care in a rapidly changing health care industry. Identify resources that guide CAHs toward the implementation of new models of care
With the changes and transitions in today’s health care environment, it's an important time for rural health care leaders to engage stakeholders in collaborative efforts. This presentation suggests two key ways to enable people to take on new behaviors and offers specific ways to help leaders succeed in truly engaging stakeholders.
Rural health care delivery is being shaped by changes in payment policies and financing sources, continually evolving quality measures and expectations, and evolving models of care delivery. Success in this transformation requires high-performance rural health organizations. Speaker Dr. MacKinney will share his expertise on Global Budgeting. This innovative approach involves an annual expectation for revenue for all inpatient and hospital outpatient care in advance.
Program Manager
The March Virtual Knowledge Group (VKG) covered program management through a finance lens and addressed such topics as implementing programs at the hospital level, finances post-public health emergency (PHE), and workforce challenges.
This final session of the 2020 Reverse Site Visit featured the Calico Quality Leadership Award presentation as well as closing remarks from the Federal Office of Rural Health Policy.
Center Staff

Nicole Clement

Senior Program Specialist
Carondelet Holy Cross Hospital was recognized for innovation in emergency medical services (EMS). In 2014, health care providers serving residents of Santa Cruz County, Arizona, came together to create the Community Healthcare Integrated Paramedicine Project (CHIPP).
These tools and resources will help the Community Champion collaborate with community joint partners to identify and address community/patient health needs by maximizing capacity and available assets during their Community Priority Action Planning Workshop.
Evaluation Coordinator
Planning ought to be purposeful, active, and relevant, with input from key stakeholders such as internal staff, rural provider leaders and staff, and the state rural health and clinic organizations.
The Federal Office of Rural Health Policy's (FORHP) Flex Program Virtual Reverse Site Visit (RSV) is an opportunity for state Flex Programs to make connections, share best practices and gather lessons learned to better engage and empower CAHs in activities to support healthy rural communities.
Explain the basic components of remote patient monitoring (RPM) services. Describe the value of RPM to rural patients. Recall data and evidence related to the effectiveness of RPM. Recognize the opportunities and challenges of RPM for rural health providers. Understand what RPM means for value-based models.
This guide discusses the transition from ICD-9 to ICD-10 codes, outlines steps for health care organizations to prepare for the transition, recommends staff training areas and provides additional resources on ICD-10.
The Delta Region Community Health Systems Development (DRCHSD) Program offers program participants a variety of services in the areas of workforce and leadership.
This document summarizes the consensus of a discussion with CAH financial leaders and experts about the most important performance indicators, the CAH financial distress model from the FMT, CAH interventions for optimizing financial performance and the evolving health care system.