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Center Staff

Nicole Clement

Senior Program Specialist
The March Virtual Knowledge Group (VKG) covered program management through a finance lens and addressed such topics as implementing programs at the hospital level, finances post-public health emergency (PHE), and workforce challenges.
Carondelet Holy Cross Hospital was recognized for innovation in emergency medical services (EMS). In 2014, health care providers serving residents of Santa Cruz County, Arizona, came together to create the Community Healthcare Integrated Paramedicine Project (CHIPP).
The MBQIP Toolkit contains resources related to the Medicare Beneficiary Quality Improvement Project (MBQIP), which is part of the Flex Program.
Evaluation Coordinator
This guide discusses the transition from ICD-9 to ICD-10 codes, outlines steps for health care organizations to prepare for the transition, recommends staff training areas and provides additional resources on ICD-10.
Planning ought to be purposeful, active, and relevant, with input from key stakeholders such as internal staff, rural provider leaders and staff, and the state rural health and clinic organizations.
These tools and resources will help the Community Champion collaborate with community joint partners to identify and address community/patient health needs by maximizing capacity and available assets during their Community Priority Action Planning Workshop.
The Federal Office of Rural Health Policy's (FORHP) Flex Program Virtual Reverse Site Visit (RSV) is an opportunity for state Flex Programs to make connections, share best practices and gather lessons learned to better engage and empower CAHs in activities to support healthy rural communities.
This document summarizes the consensus of a discussion with CAH financial leaders and experts about the most important performance indicators, the CAH financial distress model from the FMT, CAH interventions for optimizing financial performance and the evolving health care system.
Explain the basic components of remote patient monitoring (RPM) services. Describe the value of RPM to rural patients. Recall data and evidence related to the effectiveness of RPM. Recognize the opportunities and challenges of RPM for rural health providers. Understand what RPM means for value-based models.
3-Part Series on the SHIP Performance Management/ Program Evaluation Guide, a publication with our partner Rochelle Spinarski, founder of Rural Health Solutions.
The Delta Region Community Health Systems Development (DRCHSD) Program offers program participants a variety of services in the areas of workforce and leadership.
In response to the high levels of mental health needs and the challenge of limited resources, Athol Hospital partnered to develop a collaborative school-based telepsychiatry model focused on bridging care gaps for children and families residing in the Athol Hospital service area.
Following the webinar, participants gained knowledge regarding new and emerging models of care influencing rural health care providers and improved their ability to recognize and locate resources related to emerging models of care that can inform their office, partners, and rural providers.
Center Staff

Alyssa Meller, MA

Chief Operating Officer
The Customizable Communications Toolkit is designed to support the communication needs of rural hospitals and clinics that are seeking to promote health care confidence, along with specific organizational programs and services.