Step Two: Navigate the River

The second step provides the processes needed to collaborate with community partners to identify and address community and patient health needs by maximizing capacity and available assets.

This section of the toolkit is designed to support the Community Champions’ ongoing development as facilitative leaders in each selected health care organization's community. Essential toolkit components include an outline of capacity-building learning activities, customizable planning tools to host and facilitate a Community Priority Action Planning Workshop (CPAPW), and a Community Connect Celebration Workshop.

Behavioral Health is a topic everyone is concerned about. It’s just bigger than we are. We didn’t know how to tackle it. We are excited that we can tackle it bit by bit.
Henry County Medical Center

Facilitation and Implementation

Facilitation methods, such as focused conversations, consensus building, and action planning are utilized by Community Champions to help groups to think, talk, and work together. Each organization and its community partners will collaborate to identify community priorities for action planning and implementation that aim to improve the community’s health, care coordination, and transitions of care. Community Champions will be equipped with the skills to use these methods in Step Two.

The DRCHSD Program requires Community Champions to participate in the following trainings during Step 2. Community Champion Q&A worktimes (mandatory and optional) are also offered on a weekly basis to address questions and apply the learning.

Training	Facilitator	Description
Community Priority Action Planning Workshop Approach and Tools	DRCHSD Staff	This is a two-part learning collaborative. In session one, Community Champions will learn about the workshop overview, their roles and responsibilities, and review a GANTT chart for planning and preparation of a workshop. Session two will focus on the planning tools provided for the Community Champion for the Community Priority Action Planning Workshop.
Lumina Spark Discover Others	Consultant Staff	Using Lumina, community Champions gain an understanding, appreciation, and confidence in working with individuals who approach the world differently than you. This training will help the Community Champions leverage this to work more effectively with community partners and your health care organization.
Consensus and Action Planning Bootcamp	Consultant Staff	This three-day Bootcamp is designed to provide Community Champions with an opportunity to learn and practice facilitation methods. This includes a review of the Conversations that Matter-focused conversation methodology, flip chart consensus, and accelerated action planning methods.
Community Health Status Report Update Learning Collaborative	DRCHSD Staff	The focus of this time will be to review secondary data available for your county/parish and state and provide you with training to update your Community Health Status Report template.
Facilitation Development	DRCHSD Staff	This session is a facilitation design overview, intended to help gain confidence in using the skills and tools you have learned. It incorporates design thinking, foundational methods, personality dynamics, tools, applications, and peer learning. Two 3-hour sessions.
Facilitation Development: Peer Mentoring and Practice	DRCHSD Staff	These sessions provide a structure for the sharing of suggestions, feedback, peer mentoring, and coaching with DRCHSD staff. Two 3-hour sessions.
Community Connect Celebrations	DRCHSD Staff	This learning collaborative will provide an overview of the Community Connect Celebration approach, the timeline for hosting/facilitating the event, and the Community Champion's responsibilities.
Mandatory Q&A Worktimes	DRCHSD Staff	Mandatory Q&A worktimes will be used following the above trainings to ensure Community Champion application of all learning, where Community Champions can ask questions, practice, and network with others in a comfortable and safe environment.

Community Priority Action Planning Workshop Tools

In Step Two, 'Navigate the River', Community Champions will be responsible for coordinating and facilitating a 6-hour Community Priority Action Planning Workshop with the assistance of DRCHSD staff, to answer the question "How can we work together over the next 6-12 months to meet the community's health needs?" The purpose of this Workshop is to develop an action plan for meeting the community’s health needs by maximizing capacity and available assets among community partners. DRCHSD staff will work with Community Champions and their supervisors to confirm Workshop dates, schedule, and host planning calls. Community Champions will personalize the planning tools listed below for each respective health care organization's Workshop. DRCHSD staff create each event agenda and facilitation to help prepare for the Workshop.