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State Flex Programs need to have an in-depth understanding of the policies and regulations governing the Flex Program, as well as a basic understanding of the policy-making process and other policies and regulations affecting rural providers.
Granite County Medical Center spearheaded the effort to establish a mobile dental clinic where the nearest dentist can be up to 70 miles away. GCMC helped with billing, scheduling, marketing, housekeeping, fundraising, IT support, administrative support, and maintenance.

There are many measurable and nonmeasurable benefits to participation in the RHPTP program.
View Session III of the DRCHSD Program Revenue Cycle Improvement Bootcamp to learn how to properly code and bill telehealth services.
This SHIP Technical Assistance webinar focused on the financial and operational differences between system and independent hospitals and how those differences may be important for SHIP Coordinators to know and understand.
Describe issues associated with rural EMS providers that can affect their mental wellness. Recognize ways that rural EMS providers can be resilient through unpredictable circumstances. Recall ways for rural ambulance services to cultivate support to foster mental resilience. Explain how Flex Programs could support a resilient rural EMS workforce.
Learn key elements for SHIP evaluation of state and hospital activities. Increase awareness of best practices in SHIP grant reporting. Discover resources for SHIP performance management. Receive guidance of financial management of HRSA SHIP grants.
Discover staff engagement and wellness best practices for building Flex Program longevity. Identify employee satisfaction opportunities within different organization types (state government, non-profit, and university). Share innovative ways to celebrate Flex program successes.
View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Workforce.
Identify contract management best practices and tips they can use for their Flex Program subcontracts or managing the life cycle of their QI project. Recognize how other Flex Coordinators troubleshoot contract management issues to improve office efficiencies and project outcomes.
Determining whether your practice is ready to build or join a HIE can be a challenge. This guide provides some basic information for providers to consider while evaluating options for HIE.
This webinar playback focuses on the Sustainable Rural EMS: Navigating Change guide. This guide can assist rural communities in navigating a change from unsustainable volunteer EMS and ambulance service models to those that are sustainable.
Understand the importance of telehealth implementation for CAHs and discuss best practices and resources for implementation. Comprehend the scope of telehealth implementation with regards to purchasing, staffing, maintenance, reimbursement, and reporting for outpatient services for CAHs.
Are you providing the best value to your organization? What expectations do C-Suite leaders have of you? Are there new experiences or training you need to maximize potential for the organization and you personally?
This presentation identifies the key elements in leading a successful ACO to improve quality, reduce healthcare costs and enable you to share in the savings that you generate.
Participate in group sharing and discussion of plans and potential pain points regarding planning and implementation of the quality improvement (QI) project as outlined in your non-competing continuation (NCC). Hear general MBQIP updates.
Understand the importance of care coordination and the foundational elements of an effective program as your hospital or clinic moves forward into Value-Based Payments.
Participate in group sharing of ideas regarding the Quality Improvement project for this year’s Flex NCC. Hear updates regarding CMS Hospital Star Ratings and electronic clinical quality measures (eCQMs). Hear general MBQIP updates.
State Flex Programs must understand QI principles, resources, and trends to support CAHs in advancing QI.