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CMMC’s CEO discusses ways they used the SRHT FOA to create a sense of urgency with their board and staff to make necessary changes.

Following this webinar, participants were be able to: List sources of EMS data and recognize common obstacles related to accessing EMS data. Recall how baselines are established. Discuss how outputs and outcomes are different, and give examples of how to measure project outcomes.

This document outlines four performance management tools: Balanced Scorecard, Baldrige, Lean and Studer. These tools have been identified as effective methods for managing performance improvement with small rural hospitals.

Granite County Medical Center spearheaded the effort to establish a mobile dental clinic where the nearest dentist can be up to 70 miles away. GCMC helped with billing, scheduling, marketing, housekeeping, fundraising, IT support, administrative support, and maintenance.

Review the results of the Flex Fiscal Year (FY) 2019 PIMS data collection. Understand the requirements for the Flex FY 2020 PIMS data collection, the Flex FY 2020 End of Year Report submission, and the Flex FY 2020 Annual Federal Financial Report.

This report is designed to help rural hospital and clinic leaders meet the transition to value-based payment with financial success by identifying the key financial indicators and strategies. It also highlights success stories and resources.

View Session III of the DRCHSD Program Revenue Cycle Improvement Bootcamp to learn how to properly code and bill telehealth services.

Atmore Community Hospital participated in a QI Project in 2017. Consistent attention to the implementation of their action plan is leading to quick results in only six months.

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Workforce.

Discover staff engagement and wellness best practices for building Flex Program longevity. Identify employee satisfaction opportunities within different organization types (state government, non-profit, and university). Share innovative ways to celebrate Flex program successes.

State Flex Programs must understand QI principles, resources, and trends to support CAHs in advancing QI.

Identify contract management best practices and tips they can use for their Flex Program subcontracts or managing the life cycle of their QI project. Recognize how other Flex Coordinators troubleshoot contract management issues to improve office efficiencies and project outcomes.

Describe issues associated with rural EMS providers that can affect their mental wellness. Recognize ways that rural EMS providers can be resilient through unpredictable circumstances. Recall ways for rural ambulance services to cultivate support to foster mental resilience. Explain how Flex Programs could support a resilient rural EMS workforce.

This page lays out the program expectations and roles of hospitals selected to participate in the Rural Hospital Stabilization Programs.

Understand the importance of telehealth implementation for CAHs and discuss best practices and resources for implementation. Comprehend the scope of telehealth implementation with regards to purchasing, staffing, maintenance, reimbursement, and reporting for outpatient services for CAHs.

This webinar playback focuses on the Sustainable Rural EMS: Navigating Change guide. This guide can assist rural communities in navigating a change from unsustainable volunteer EMS and ambulance service models to those that are sustainable.

Are you providing the best value to your organization? What expectations do C-Suite leaders have of you? Are there new experiences or training you need to maximize potential for the organization and you personally?

Participate in group sharing and discussion of plans and potential pain points regarding planning and implementation of the quality improvement (QI) project as outlined in your non-competing continuation (NCC). Hear general MBQIP updates.

Participate in group sharing of ideas regarding the Quality Improvement project for this year’s Flex NCC. Hear updates regarding CMS Hospital Star Ratings and electronic clinical quality measures (eCQMs). Hear general MBQIP updates.

This Medicare Rural Hospital Flexibility (Flex) Performance Management and Evaluation Guide aims to support Flex Program Coordinators towards incorporating performance management into program operations, leading towards program improvement and evaluation.