Resources

The Center's searchable Resource Library features articles, reports, webinars, podcasts, toolkits, and other materials developed by trusted industry leaders to guide and support rural health stakeholders.
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517 results found
Toolkit

Onboarding

The process of bringing a new employee into the organization.
The extent to which employees are passionate about their work and committed to the organization (engagement) and the choice by an employee to stay with an organization instead of seeking employment elsewhere (retention).
View the criteria to be eligible to participate in Flex-related activities for Fiscal Year 2020. Learn exceptions and answers to frequently asked questions and access the 2019 MBQIP sample waiver template.
A MOU is required in order for any CAH to participate in MBQIP. Access current and past MBQIP MOU and consent forms as well as descriptions of when to use them.
Resources to support abstracting, submitting, and confirming data submission to the Centers for Medicare and Medicaid Services (CMS) QualityNet Warehouse, including the CMS Abstraction and Reporting Tool (CART) and reporting specifications manuals. 
Flex Program Fundamentals: An Introduction to the Medicare Rural Hospital Flexibility Program is designed to be used by both new and current Flex Program staff: as an orientation manual and as a guide to helpful resources.
Access Flex Program funding guidance, templates, webinar recordings, and other associated materials for the current funding cycle.
Managing the cooperative agreement is one of the primary responsibilities of state Flex Programs and includes: budgeting, cooperative agreement application writing, working with partners, information management, and reporting.
Guides to provide a brief overview and links to key documents to help rural health care professionals, practices and hospitals understand the billing code, consider the benefit to their patients and organization and begin billing for the code.
Developed specifically for rural organizations, this assessment is designed to provide a preliminary review of critical factors for organizations looking to develop, expand or enhance care coordination efforts.
Learn transition strategies from the 2017 Rural Hospital Value-based Strategic Summit with strategy map and balanced scorecard templates.
Learn efficiency and effectiveness of revenue and expense management, service line analysis and development, APMs and relationships with other health care providers in the provision of health care services.
View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Leadership.
View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Strategic Planning.
View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Patients, Partners, and the Community.
View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Data, Collection, Management, and Analysis.
View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency EMS Operations and Processes.
View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Workforce.
View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency EMS Outcomes and Impact.
Customer engagement is an important outcome of an overall learning and performance excellence strategy. Use these resources to learn more about identifying population health partners.