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The “Anywhere Care” campaign makes use of the word "virtually" in two different ways: referring to a real-time, remote meeting that's often considered "virtual" and as an adverb, speaking to the nearly limitless locations patients can choose from when they access care via telehealth.

Learn ways to hire and promote employees and develop your team’s skills and knowledge in meaningful ways.

The “Take Your Health in the Right Direction” campaign encourages patients to be advocates for their own health. By using supporting information and statistics to reinforce what could happen if regular appointments are missed or skipped, the campaign's audience is educated — and hopefully encouraged — to be more active in these important preventative health appointments that could save their lives.

Fairview Regional Medical Center (FRMC) has been recognized by the National Rural Health Resource Center for its use of innovative approaches for recruiting and retaining clinical and administrative staff.

Explore the change process as well as the emotional side of change. Learn specific things you can do as a leader of change to smooth the process and help others.

The “Healthcare You Can Believe In” campaign focuses on the patient experience and the important balance between trust and care that helps to solidify the place of smaller health care systems in their communities — as they combine a personal connection with compassionate care.

The Core Competencies offer anyone who manages and/or works on the Medicare Rural Hospital Flexibility (Flex) Program the opportunity to complete a competency self-assessment, identify areas of proficiency, recognize opportunities for improvement and development, and understand and gather insight into what determines proficiency and how it can be developed. Tips, tools, and resources are included to provide additional background and support.

Electra Memorial Hospital, a 19-bed, publicly owned critical access hospital (CAH) located in Electra, TX, was one of three organizations selected to participate in the 2021-2022 Rural Health Provider Transition Project (RHPTP). Read more about their continuing progress and top accomplishments since taking part in the project.

The Pulmonary Rehabilitation Campaign — with messages tied to the themes of “From Winded to Wonderful,” “Breathing is Easy. Until it’s Not.” and “Breathe Relief Into Your Life” — is designed to educate health care consumers and providers about services that can be easily accessed locally.

The extent to which employees are passionate about their work and committed to the organization (engagement) and the choice by an employee to stay with an organization instead of seeking employment elsewhere (retention).

State Flex Programs need to have an in-depth understanding of the policies and regulations governing the Flex Program, as well as a basic understanding of the policy-making process and other policies and regulations affecting rural providers.

The Behavioral Health Toolkit contains messaging focused on stopping mental health stigma and starting the conversation, as well as highlighting the new 9-8-8 national hotline.

MHUC shares how they used their RHPI ED Operations Assessment Project to super satisfy their patients.

Hear RPH's successes of their RHPI QI Care Management project.

Washington County Memorial Hospital in Missouri discusses ways they engaged their community to impact patient experience.

State Flex Programs remain vital because of the web of relationships developed and maintained within communities, providers, networks, states, regions, and nationally. It is imperative that state Flex Programs have the skills, capacity, and commitment to build and sustain partnerships, new and old, to support rural providers and rural stakeholders.

The Flex Program and CAHs rely on leadership and a skilled workforce to advance program goals and deliver high-quality, high-value care for patients.

This final session of the 2020 Reverse Site Visit featured the Calico Quality Leadership Award presentation as well as closing remarks from the Federal Office of Rural Health Policy.