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The MBQIP Toolkit contains resources related to the Medicare Beneficiary Quality Improvement Project (MBQIP), which is part of the Flex Program.

The “Healthcare You Can Believe In” campaign focuses on the patient experience and the important balance between trust and care that helps to solidify the place of smaller health care systems in their communities — as they combine a personal connection with compassionate care.

The “Take Your Health in the Right Direction” campaign encourages patients to be advocates for their own health. By using supporting information and statistics to reinforce what could happen if regular appointments are missed or skipped, the campaign's audience is educated — and hopefully encouraged — to be more active in these important preventative health appointments that could save their lives.

Learn ways to hire and promote employees and develop your team’s skills and knowledge in meaningful ways.

Fairview Regional Medical Center (FRMC) has been recognized by the National Rural Health Resource Center for its use of innovative approaches for recruiting and retaining clinical and administrative staff.

Explore the change process as well as the emotional side of change. Learn specific things you can do as a leader of change to smooth the process and help others.

The Population Health Toolkit brings together tools and information to support improving your awareness as your organization journeys into population health management. We believe that the future of health care depends on creating a movement toward wellness but that this should be done in a holistic approach using community data and systems thinking. This toolkit is continually updated with resources to do just that.

Electra Memorial Hospital, a 19-bed, publicly owned critical access hospital (CAH) located in Electra, TX, was one of three organizations selected to participate in the 2021-2022 Rural Health Provider Transition Project (RHPTP). Read more about their continuing progress and top accomplishments since taking part in the project.

The Pulmonary Rehabilitation Campaign — with messages tied to the themes of “From Winded to Wonderful,” “Breathing is Easy. Until it’s Not.” and “Breathe Relief Into Your Life” — is designed to educate health care consumers and providers about services that can be easily accessed locally.

The Behavioral Health Toolkit contains messaging focused on stopping mental health stigma and starting the conversation, as well as highlighting the new 9-8-8 national hotline.

The Customizable Communications Toolkit is designed to support the communication needs of rural hospitals and clinics that are seeking to promote health care confidence, along with specific organizational programs and services.

The extent to which employees are passionate about their work and committed to the organization (engagement) and the choice by an employee to stay with an organization instead of seeking employment elsewhere (retention).

State Flex Programs need to have an in-depth understanding of the policies and regulations governing the Flex Program, as well as a basic understanding of the policy-making process and other policies and regulations affecting rural providers.

MHUC shares how they used their RHPI ED Operations Assessment Project to super satisfy their patients.

Washington County Memorial Hospital in Missouri discusses ways they engaged their community to impact patient experience.

Hear RPH's successes of their RHPI QI Care Management project.

State Flex Programs remain vital because of the web of relationships developed and maintained within communities, providers, networks, states, regions, and nationally. It is imperative that state Flex Programs have the skills, capacity, and commitment to build and sustain partnerships, new and old, to support rural providers and rural stakeholders.