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Discover staff engagement and wellness best practices for building Flex Program longevity. Identify employee satisfaction opportunities within different organization types (state government, non-profit, and university). Share innovative ways to celebrate Flex program successes.

Russell County Hospital reports positive outcomes from their SRHT Quality Improvement and Transitions of Care project.

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Workforce.

This page lays out the program expectations and roles of hospitals selected to participate in the Rural Hospital Stabilization Programs.

Atmore Community Hospital participated in a QI Project in 2017. Consistent attention to the implementation of their action plan is leading to quick results in only six months.

Identify contract management best practices and tips they can use for their Flex Program subcontracts or managing the life cycle of their QI project. Recognize how other Flex Coordinators troubleshoot contract management issues to improve office efficiencies and project outcomes.

Tallahatchie participated in a SRHT Quality Improvement and Transition of Care Project in 2017. They are proud of their recent designation 5-star HCAHPS facility!

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Data, Collection, Management, and Analysis.

Describe issues associated with rural EMS providers that can affect their mental wellness. Recognize ways that rural EMS providers can be resilient through unpredictable circumstances. Recall ways for rural ambulance services to cultivate support to foster mental resilience. Explain how Flex Programs could support a resilient rural EMS workforce.

Understand the importance of telehealth implementation for CAHs and discuss best practices and resources for implementation. Comprehend the scope of telehealth implementation with regards to purchasing, staffing, maintenance, reimbursement, and reporting for outpatient services for CAHs.

Human Resources Manager

This webinar playback focuses on the Sustainable Rural EMS: Navigating Change guide. This guide can assist rural communities in navigating a change from unsustainable volunteer EMS and ambulance service models to those that are sustainable.

RGH reported progress on all ten of their consultant recommended priorities, including a chargemaster review that resulted in a $1.4 million in collections in the first four months after updating chargemaster!

The Critical Access Hospital Financial Sustainability Guide guide is intended for use by state Medicare Rural Hospital Flexibility (Flex) Program personnel, leaders of critical access hospitals (CAHs), and other individuals and/or teams that provide guidance and assistance to these providers in managing their long-term financial stability.

Access the answers to questions frequently asked about the Rural Hospital Stabilization Program (RHSP).

This Medicare Rural Hospital Flexibility (Flex) Performance Management and Evaluation Guide aims to support Flex Program Coordinators towards incorporating performance management into program operations, leading towards program improvement and evaluation.

Are you providing the best value to your organization? What expectations do C-Suite leaders have of you? Are there new experiences or training you need to maximize potential for the organization and you personally?