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This white paper provides a menu of suggested measures for the three dimensions of the Triple Aim.

This report is designed to help rural EMS leaders and health care providers during the transition to value-based payment, providing ideas for collaboration and potential strategies to better prepare and integrate into the new value-based environment.

This Medicare Rural Hospital Flexibility (Flex) Performance Management and Evaluation Guide aims to support Flex Program Coordinators towards incorporating performance management into program operations, leading towards program improvement and evaluation.

The “Healthcare You Can Believe In” campaign focuses on the patient experience and the important balance between trust and care that helps to solidify the place of smaller health care systems in their communities — as they combine a personal connection with compassionate care.

The “Take Your Health in the Right Direction” campaign encourages patients to be advocates for their own health. By using supporting information and statistics to reinforce what could happen if regular appointments are missed or skipped, the campaign's audience is educated — and hopefully encouraged — to be more active in these important preventative health appointments that could save their lives.

The “Anywhere Care” campaign makes use of the word "virtually" in two different ways: referring to a real-time, remote meeting that's often considered "virtual" and as an adverb, speaking to the nearly limitless locations patients can choose from when they access care via telehealth.

The “Between Healing and Home” campaign highlights the additional recovery time that swing bed/transitional care services provide patients and notes that, even though it’s an extra step, the additional care can actually shorten recovery time.

2021 DRCHSD Patient Experience Webinar series focuses on improving and maintaining an excellent patient experience

The Delta Region Community Health Systems Development (DRCHSD) Program provides comprehensive technical assistance to participating hospitals and clinics.

The Delta Region Community Health Systems Development (DRCHSD) Program provides community care coordination (CCC) planning and strategic technical assistance to all program participants — with the goals of aligning local services with community needs, improving health outcomes and addressing social determinants of health.

Updated April 2022, this guide provides CAH and RHC executive and management teams with concepts and guidance in developing a sliding fee scale discount program. Gain an understanding of how they relate to Internal Revenue Code Section 501(r) compliance and participation in the National Health Service Corps

The Summit was held to provide leaders with templates that improve organizational planning, strengthen actionable steps and operationalize key strategies to effectively transition to value.

This toolkit includes a survey of available resources from various governmental and non-profit organizations. It includes checklists and tools that are appropriate for all audiences, hospitals or clinics, including those in a rural setting.

View a list of key resources curated by the Technical Assistance and Services Center (TASC) for use by state Flex Programs to support incorporation of performance management into program operations, feeding into program improvement and evaluation

This updated guide provides rural hospital executive and management teams with generally accepted best practice concepts in revenue cycle management. It is also designed to assist State Offices of Rural Health directors and Flex Program coordinators.

This guide is designed to offer small rural hospitals a basic overview of the key models developed to address the transformation from volume to value-based purchasing of health care services. Recommendations and strategies for managing this shift in payment structure are also included to aid rural health providers.