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Speare Memorial Hospital (SMH) implemented Lean and Six Sigma training methods, which have fostered a hospital-wide performance improvement infrastructure. SMH also established a Transition Care Program to allow care transition nurses to continue to follow their patients' post-hospital care at their homes.

Fairview Hospital was a recipient of the CAH Recognition Certificate for quality improvement and demonstrated quality initiatives.

The Flex Program Forum is for content related to the Medicare Rural Hospital Flexibility (Flex) Program and rural health care.

The Delta Region Community Health Systems Development (DRCHSD) Program provides comprehensive technical assistance to participating health care organizations.

Financial and operational consultation services assess organization-wide operations at the department level of selected health care organizations participating in the Delta Region Community Health Systems Development (DRCHSD) Program to establish strategic priorities.

Quality improvement services assist selected health organizations participating in the Delta Region Community Health Systems Development (DRCHSD) Program in evaluating their care management and transitions of care processes to establish planning priorities that improve operational efficiency and quality performance.

Revenue Cycle and Physician Practice Management services evaluate the business and clinical operations of selected healthcare organizations participating in the Delta Region Community Health Systems Development (DRCHSD) Program. Services assess areas that directly affect the operational and financial management of an organization, and impact clinic operations, provider productivity, and profitability.

Employee engagement services assist leaders that participate in the Delta Region Community Health Systems Development (DRCHSD) Program with retaining employees that are passionate about their work and committed to their organization. Leaders receive coaching and guidance to improve employee retention and satisfaction.

The Delta Region Community Health Systems Development (DRCHSD) Program offers program participants a variety of services in the areas of workforce and leadership.

The Telehealth Assessment identifies opportunities for telehealth implementation or expansion at health care organizations participating in the Delta Region Community Health Systems Development (DRCHSD) Program. 

The Emergency Medical Services Assessment identifies opportunities for improvements — including gaps in clinical services and the need for improved processes to enhance the coordination of services — at health care organizations participating in the Delta Region Community Health Systems Development Program.

Community care coordination (CCC) activities consist of events and workshops, check-in calls, learning collaboratives, training bootcamps, and an annual summit.

Eligible applicants include small rural hospitals (CAHs and PPS acute care facilities up to approximately 100 beds) RHCs, and other healthcare organizations located in Delta Regional Authority (DRA) designated counties and parishes.

View a list of resources related to electronic clinical quality measure (eCQM) reporting that is intended to aid CAHs seeking to meet the reporting requirements for the Promoting Interoperability Program, formerly the Medicare EHR Incentive Program. This list will be regularly updated to reflect new resources as they become available.

This video provides board of directors, leaders, and physicians a basis to understand what a corporate compliance program is and why the seven elements are important to include in a hospital’s corporate compliance program.

This video discusses the importance of board engagement in the physician-driven activities within its organization and provides practical approaches and methods for engagement with management (and physicians). Board members and senior leaders will gain a better understanding of How physicians can drive strategy, How to govern the risk associated with physician contracts, and The importance of ‘leaning-in’ on the numbers related to provider arrangements.

In this module, we’re going to take a broad look at your health care organization and help you think about how you and your team contribute to its long-term success. We’ll also explore the ways you impact culture and relationships through your daily interactions with others.